The Copthorne Hotel Aberdeen is located in the quiet West End of the city center, 10 minutes walk of Aberdeen Railway Station and only 20 minutes journey from the city’s International Airport.
of TripAdvisor Travelers recommend this hotel
"Dated, Deceptive & Unworthy of 4 Stars"
- No mention on their website of the current renovations taking place. They wait until you've booked, paid and arrived with bags in-hand to drop that little titbit on you. - Assigned a twin room despite booking a double. - The 'double' bed was just two singles pushed together. - Upon entering our room we found a teabag in the bathroom sink. - The bathroom floor was always soaking due to poor sealant around the bathtub. - There was loose/broken tiles in the bathroom. - Limited window movement resulting in hot, stuffy nights. - Noisy, disruptive guests during early hours of the morning.
"Very Disappointing Experience"
Booked a double room but we should have read previous reviews regarding 'double bed' size - smallest double bed we have ever stayed in and really not appropriate for four star rating. We got distinct impression that the dingy dated room was really masquerading as a single - one face cloth, one bedside unit, one bedside lamp, one set of toiletries and the sink had no plug. Due to hotel renovations ongoing we were directed to the 'residents lounge' for dining or drinks. This area could best be described as a cross between a very old fashioned seminar/meeting room, lacking in ambient lighting, and a card-school set-up with a loud TV blaring on one wall. We were shocked to be charged close to £14 for a pint of beer and a glass of wine - seems excessive when for half that price many places not only provide the drinks, but a few nibbles and more salubrious surroundings! Not sure about the renovations, Copthorne! you can't hide behind that excuse (as ALL previous reviews seem to imply). If you can't provide decent beds and bathrooms through the renovation of dining area then I not sure you should be claiming four star status! PS Further disappointment stems from fact that on check out we raised our concerns with receptionist who stared blankly at us, rather than either apologise or ask if something could be done, just said well he might raise our concerns - I left him a note but I doubt it was passed to anyone who cares!
"Dingy hotel, pictures on website look good, but not in reality"
Just checked in, the club double bed is just about makes a double, two people sleeping on same bed is quite uncomfortable, due to narrowness. Room is outdated and dingy. Very very disappointed with hotel. This is supposed to be a 4 star, in reality nowhere close, just about makes a 3. Of course can not now walk out and get another hotel, can not afford to. This was booked based on pictures of rooms on website, nowhere like it!
"Not what I expected"
I was excited to stay in this 4 star hotel. Previously I had not read any other reviews and wish I had. Upon arrival check in was fast and effective. The girl that checked us in was very nice and we were given room 419 which is classed I was told as one of the better rooms. The corridors are very very dated, dark and grubby. It looked very clean and smelled fresh though. The room itself. Dated. Tired looking old furniture from the 80's. The bed was a small double I'd say. Comfy mattress. The first thing I noticed about the room was the heat. I like hot but this was too much. I opened the window but had no relief. After 8 hours travel we decided to go for a shower as we were meeting friends. The shower did not work, nor any taps. When I called reception the girl explained the water would be off for an hour as they were doing renovations. We had no idea or would not have booked. They gave us free drinks which was good. But I had to go out feeling awful and dirty. Due to the heat I didn't sleep well, even with the fan I found. Overall for 80 for two nights is value. But currently this is not a four star hotel. I would stay again but I would not expect a four star, more three star. Hopefully the renovations go well but I would invest in air con
"Cables hanging out the wall....."
Moved the bed to retrieve my phone that slipped under the bed to find bare electrical cables hanging out the wall !! So when booking on expedia there was no menchan of the refurb taking place the first we knew of it was on arrivel. Tho granted the website stated this apparently just wish I'd known! It Cleary got it's stars in the 90s. It was nice and quiet tho with a comfy bed. However you would expect atleast a mattress protector on the bed not just a thin sheet !! Hygiene issue there! ripped shower curtain and wobbly fittings definetly not deserving of the 4 star AA plack on the door! Wount be back didn't even bother to complain on the way out.
Credit cards accepted by the hotel: Visa - MasterCard - American Express - Maestro - Diners Club
Check-in: 2:00 PM , Check-out: 12:00 PM