"Be carreful. Despitd the booking they do not guarantee room availability"
I did my booking about 3 weeks before arrival but when I arrived they told me that there is no room for me. Breakfast which was to be included was included but in some external restaurant 10 min walk away. Finally they offered me a room in othef hotel on the same street. Not recommended.
"Quality hotel on a budget"
The hotel has most things going for it , location is good for the race track , Time Square and down town Wan Chai , it operates a shuttle service free to guests which stops at several points on Hong Kong island. Trips can be booked next door at the Cosmo's sister hotel The Dorsett Wan Chai. The staff are extremely helpful and very courteous , the breakfast buffet selection is more than enough to start the day and guests are offered a mobile phone to keep in contact with home free of charge .The only thing to be wary of is that we booked a double room and were offered an upgrade on arrival. the upgrade cost an extra £240 for 9 nights , it was worth the money because it then covered our breakfast for 2 , the room is a much better size than the original and does come with a view and free internet access at high speed .Sad to say the first room had frosted glass .If your booking directly with the hotel it's probably worth checking exactly the type of room you will be getting but overall we were quite happy with our stay.
We had a pleasant stay at this hotel, staff very friendly and accommodating. We upgraded to breakfast which was ok. Room was spacious and clean. 2 negative points only: witnessed staff putting breakfast items back out after guests not eating them. Also the bed was extremely hard and uncomfortable, there was a mattress topper on but made no difference. Apart from those points the hotel was nice.
"Good accommodation for family"
We booked a room for 3 and expected to have an extra bed in a double room. To our surprise, the hotel assigned a suite with 2 rooms and toilets. Though the rooms were a bit small but the suite was clean and quiet. Front desk staff were very helpful and responded to our requests very efficiently. We would stay in this hotel if we visit Hong Kong again because you pay what you want.
I was traveling with a family of 5 which is quite a challenge to get rooms at a reasonable price, especially for accommodations in Hong Kong. We managed to stumble on Cosmo using Agoda where they provided great deals with extra bed for the night we were there. The rooms were decent with all the necessary amenities required. However the service was a little lacking. We were issued room cards which were faulty. Had to go to reception twice to have it sorted out and finally got it to work once concierge assisted us on the 23rd floor. Overall, decent stay and nothing more to expect for its value.
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 2:00 PM , Check-out: 12:00 PM