It was very easy to book the room and was almost $30.00 cheaper than what both Crown and other hotel booking websites were offering me. The description of the room was a little unclear however and I needed to call the hotel to make sure the room I was looking at was the correct one. Payment was prompt and no extra costs were required.Comment of K. Kathryn , Australia the 2016-01-29
Fantastic!Comment of S. Paula , Australia the 2014-05-08
We stayed here for 2 nights. Hotel is lovely, rooms spacious and beds comfortable. Easy access to everything. Everything from Valet to check in was seamless and staff were great. The pool was being renovated so we used the pool at the Crown Towers. The friendly valet staff gave us a lift to the Towers and then came to pick us up once we were done. We would definitely recommend and stay here again.
Our stay is relaxing. We enjoyed the pool that caters for children as well. The staff are very accommodating. The food around the Crown complex are yummy and you can choose a lot of variety of food from Food court to ala carte. The breakfast included in our stay is delicious and it included hot pancakes and hot eggs. The valet parking is great. The location is close to the CBD and St. Kilda.
"Quick pleasant overnight stay"
Although it was one night stay only but good. In addition to the situation of hotel, I love the rooms. One will feel luxurious. City view from room is spectacular. The only problem I face is check in. It was long queue and only two front desk offering service. Rest is all good.
"Rude Management & Poor Vallet Parking"
Vallet Parking Driver smashed my car, it took 2 hours spin arriving to receive the call, management were completely rude and showed no compassion for the situation or care for their hotel guests. Ruined our whole night and experience at the hotel.
Great dining experience, clean, easy access to the casino, very friendly staff. The room smells fantastic. Towels and linens exceptionally clean, beautiful view of Yara river. Walking distance from Melbourne CBD.
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 2:00 PM , Check-out: 11:00 AM