of TripAdvisor Travelers recommend this hotel
This is my first time to stay here. when check-in, the front desk just gave a very pleasant complementary. Very impressive. The food here is good, Murari, who is taking care of the room service, served the food in a very quick way. Really enjoy the stay here.
"Home away from home ! Simply amazing "
I honestly don't know where to begin, this hotel has been an amazing experience in every way to me . I came alone end April and stayed 16 consecutive days for business . Not only is it beautiful from the moment you walk into the lobby but my room is great too! I really feel A luxury hotel feeling and yet a friendly ,warm and familiar feel . The staff makes you feel at home. Everyone was so kind, helpful and hospitable. I never lack anything and they always go above and beyond to please me and make me feel special . Food has also been delicious ! And every evening after work I ate at the chaobella and had wine at the copper bar and the whole team was spectacular , recommending great wines and food with quality service , Shiv, Kulbir,Anupam and the others are truly special and great at their jobs! I also went to the spa for various massages and pedicures and can say that Mercy and Kolman were excellent, I felt renewed each time , theirs a great ambience in the spa.So when I had to come back to Delhi for business of course the was my choice of hotel and to my surprise I was welcomed like a special family member (or like a princess lol ) I'm now a gold member and they show so much gratitude to loyal customers ! I was greeted with a rose , chocolate and a note and that evening their was desserts waiting for me in my room thanking me for my loyalty ! What can I say '! They have customer service excellence to perfection and if I could do more than a review I would , they would get a excellence award from me !!;) I say all of this with gratitude and love of quality and great hospitality . I cherish everyone here dearly ! Whatever they are doing or how they are being trained I just say bravo and keep it up ! I recommend this hotel and all it's amenities and will keep returning as well !
"Great introduction to Incredible India "
Lovely hotel for our first 2 nights in India as part of an organised tour. We received a warm traditional Indian welcome. Our rooms were spacious and well appointed. En-suite included bath tub and separate shower. Great amenities including in room safe, toiletries. Breakfast was plentiful and included western and Indian options. Lovely open air swimming pool to relax and unwind. Staff are courteous, efficient and friendly. Highly recommend
"As I have stayed at this hotel for business and pleasure.....its always a pleasure"
Each time I return I am treated like family, welcomed with smiles and greetings from all staff. This really makes me happy and safe. In particular, Salman always greets each breakfast time with a huge smile and the fullest of attention. Endless coffees and a friendly chat as I eat my specially prepared food. Thanks Salman.....hopefully see you again soon. I would also like to mention Raj Kumar in Chao Bella his charm and sense of humour make for a pleasant evening Thirdly Chandan, as I was in the hotel by myself he always made me feel welcome in Edesia. Thank you to everyone at Crowne Plaza Okhla!
"Great rooms and excellent staff"
Having just endured a long European flight and a taxi ride from the airport - an experience in itself - it was a great pleasure to be greeted at the Crowne Plaza in such a professional and warm manner. Rooms are large and well appointed. Breakfast is an excellent mix of buffet and freshly prepared Indian and European dishes - the dosa offering is excellent. Concierge staff could not do enough to help - great team
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 2:00 PM , Check-out: 12:00 PM