of TripAdvisor Travelers recommend this hotel
"Noisy aircon, rude server"
Stayed 4 nights with family in June 2017 while visiting Universal Studio and DisneyWorld. The Good - Comfortable beds and good sleep. - Complimentary shuttle bus to Universal Studio and Walt Disney World. - Smooth check-in and check-out. - Near to Universal Orlando, Orlando Eye and International Drive. The Bad - Air-conditioning system was noisy, it turned out to be the condenser unit or some part in housed together in the room. Noise was coming from the small closet in the room, not from the blower. Not sure it was my room only or every room is the same. If you are a light sleeper, you should think twice. We turned off aircon while sleeping. - Not satisfactory room amenities. No international wall plugs nor adapters for international travellers. No wine opener. When request was made to room service, someone came and opened the wine bottle. The only warm touch I could recall at the hotel:) - Bathroom was inconvenient for shower, only designed for bath. After shower, the floor is all wet as there is no divider between bath tub and bath room. - No shower gel was provided at arrival and subsequent days. Only upon request to house keeping, they were provided. Was that hotel policy' The Ugly! At breakfast buffet, a guest was asking for banana and overheard a kitchen helper or chef replying "No. Yes, no more!" in a stern voice. No apology nor something else was offered to the guest. I am deeply annoyed to see such reaction in an IHG hotel. Never ever saw in my life before such rude manner in a hotel. And you guys can't keep tab on supply of banana' To the management of Crowne Plaza Orlando, is it time to bring your staff around to experience what the word hospitality means'
"Great location, Great price"
Recently stayed here for a week whilst me and my girlfriend visited Orlando for trips to Disney, Universal and to shop. The hotel was in the perfect location only a short drive to Disney and to the outlet villages and is literally round the corner from Universal! The hotel was clean and modern and the staff were always happy to help, just a 5 minute walk to international drive is a added bonus as you have all the shops restaurants and bars that you need right on your doorstep. We loved our stay here in Orlando and would definitely recommend
"Hotel is in a good location"
We stayed here for 3 nights on our trip from the UK. The first room that we where placed in wasn't suitable for what we needed, the sofa bed wasn't very comfortable and the room layout wasn't right. we went to reception and the lady immediately moved us to a different room that was higher up. the room had 2 double beds and amazing views. The hotel suited its purpose as we where going to the theme parks. It offered a free bus too and from the theme parks, ask at the reception for the times.
"Great location,but beware of the cocktails "
We decided to take a last minute trip to Orlando, this hotel was very well located, it was with in walking distance to the Orlando eye and lots of other fun stuff , nice size pool with small jacuzzi , our price included free parking , and breakfast , the breakfast was buffet and very good, the room was well appointed but did lack a refrigerator . The down side was whilst at the pool we decided to have a cocktail ,there was no price list on view so I ordered for mixed drinks and found out they were $50 ,yes $12.50 each, and they were not even full glasses, I know it's Orlando and expect to pay a little more, but think this is a little over expensive for sub standard drinks. So go enjoy this hotel, just don't buy drinks !
This was a very nice hotel! Very nice to look at both inside and out, was greeted downstairs by a cutie of a car valet who was very professional, the inside of the hotel was beautiful all the staff were great and very welcoming. The room was gorgeous although the view we had wasnt the best. Located close to most of the attractions so no need to walk/drive far.
Credit cards accepted by the hotel: American Express - Visa - MasterCard - Diners Club - Discover
Check-in: 2:00 PM , Check-out: 11:00 AM