Bel hôtel très bien situé très bon rapport qualité /prix. Excellent petit déjeuners et mention particulière à la qualité du service du personnel parfait !Comment of A. Linda , France the 2015-09-30
Super hotel with lovely staff in an excellent location.Comment of C. Sharon , United Kingdom the 2015-04-10
"1st Night here but needs some improvements"
Date of Stay: 19th Sept – 20th Sept 2017 Room Booked: 1 Double Bed Standard Room Crowne Plaza London -The City is a the stylish hotel located in London’s historic Square Mile, opposite Blackfriars station. Taking the Tube from Heathrow Airport T2 to Blackfriars Station takes about exactly 1 hour train ride. The 5* hotel, built on the foundations of King Henry VIII’s former Bridewell Palace is minutes away from some of London’s most famous attractions such as The London Eye, St Paul’s Cathedral and Covent Garden & West End theatres. I just booked a 1 night stay as i wanted a hotel to catch up on my sleep from the long flight and also a hotel where i can view london easily. Check-In Upon entering the hotel lobby, i proceeded straight to the reception to do my check-in. Ms Eline (Hope i got her name right) greeted me and acknowledge my IHG Status. She was very warm and polite and even had a small chit-chat about my Home! I was given an upgrade to a 1 Double Bed Deluxe room which was on the 4th Floor. Sadly, there was a minor problem as the key card system was being reset (but no big deal). Therefore, Ms Eline had asked one of her staff, Mr. F (Conceige) to bring me to the room and showed me the features of it too. Overall, my check-in was fast and efficient! i was glad to be able to check in @ 12pm and gotten my room straight away! Check-In Rating: 10/10 Room As i mentioned above, i was upgrade to a 1 Double Bed Deluxe Room. My room was on the 4th floor, Room number: 406. As i entered the room, it was about 32 sqm in size which is big enough for 1 – 2 person! The design of the room is nice thou i would prefer to have more lightings in the room as it tends to be very dim especially in the night even after having to ON All Lights! The bed was large in size which is able to fit about 3 adults comfortably! The LCD TV was about 32″ in size and has a nice medium size working desk that with 2 sockets by the side to charge your phone or laptop or even both! I had a view of an opposite building facing offices, so do close your curtains if you want some privacy as they are able to look from their windows! The toilet is very spacious too, It comes with a Bathtub together with a shower head attached! The toiletries from this Crowne Plaza comes from Temple Spa! Only weird thing is, the usual other amenities needed like toothbrush/cotton wool etc, would need to be requested from the Housekeeping team. Overall, i do love this room! Only wish i had a better view then looking at Offices instead. As for the Room Wifi, i had a very bad experience with it! It always tend to be Slow or No Connection! I have to sometimes walk to the door to get back the wifi signal but once i go to the bed, the connection sometimes Disappear! To be honest, the strongest connection comes from the Toilet! Hope the IT department can settle this issue for future guest stays! Rating: 8.5/10 Services & Facilities: Club Lounge – Well, i was given the opportunity as a Spire Member to choose between Points or Club Lounge Access! As i understand, it was under Renovation when i came on the 19th September but on the 20th Sept it would be fully open! So i decided to take the Club Lounge Access! i didn’t manage to use the evening cocktails at the basement bar as there was some bingo event and it was very noisy. So i decided to skip it! As i was told i could have breakfast at the new club lounge, the next day i did try! But sadly when i was there at 630am, the club lounge was closed and no one was there! Was quite disappointed with it, and therefore i headed to the Chinese Cricket Club for the breakfast! To be honest, the breakfast spread here is really quite limited compared to other hotels I’ve been and stayed especially in Asia with lots of choices! They were also short on staff and the Server had forgotten my Tea twice ! Hope there will be more improvement in this! Club Lounge/Chinese Cricket Club: 6/10 Gym – This gym …. needs a revamp immediately! The equipments are very old and rusty and are also very limited! Gym Rating: 3/10 Services – Overall, i do love this hotel and it’s nice location! The staffs especially the Reception Teams were amazingly friendly and welcoming! The room too was good only wish i had a room with a better view! My disappointment was the club lounge on both 19th Sept and 20th Sept! Should have just taken the welcome points instead and skipped the breakfast! Will i come back to stay here' Of course i would, just hope by there, i hope the changes will be made and improved! Especially the gym! Badly Overall Rating: 7.5/10
"Everything in 1 week"
Good location as it is very newr to my biz venue and good stretch of landmarks for my sightseeing run... very far from the main shopping and halal eating but the tube station is just opposite the hotel. Very comfy and clean bed.
Upgraded the club lounge on the 6th floor this week after 2 months of refurbishing. Great place for a drink at happy hour. Like this hotel for its perfect City location and restaurants (Asian & Italian). The Voltaire bar is upbeat and trendy with style & class. A home being away from home.
"Good location, friendly service."
Good location, friendly service can walk to lots of major attractions. Breakfast is very good sausages are proper English sausages which the children loved. Rooms are clean and beds made daily sheets changed every other day as we stayed 4 days. Our only complaint is that there's not enough plug points for charging devices and no points in bathroom for electric toothbrush or hair straightener
"Close to everything"
Station across the street was a major plus. Spacious rooms. We didn't really have a view from our room since we would see the office workers from the building next door. So we pretty much had our curtains closed most of the time since.
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 2:00 PM , Check-out: 12:00 PM