Everything was great about this hotel! Upon check in, they gave us Chocolate cookies, it was so delicious! Service is really good! Breakfast was excellent too!Comment of L. Sheryl , Singapore the 2017-01-25
I could not praise the staff highly enough for their help, kindness and attitudeComment of F. Elizabeth , United Kingdom the 2016-11-05
WE have stayed at the Doubletree before and like the last time, we had a very enjoyable stay once again. The staff are friendly and helpful- nothing is too much trouble. The rooms are spacious and maintained to a high standard. Breakfast was fabulous with a wide range of choices every morning. Location perfect- literally down the main road from Central Station. Overall 10 out of 10 - Duty manager Git was very helpful as were all her staff. Thank you for a memorable stay - we will be back next year!Comment of N. SHARON , United Kingdom the 2014-10-27
"Nice hotel just a few minutes walk to all the action "
We had a few nights stop over here. The hotels location is in a great spot with just a minute or 2 walk from most of the action in Amsterdam. The hotel offered an extensive buffet breakfast. The staff are helpful and friendly. The lobby bars and restaurants are busy buzzing with excitement from all sorts of travellers. The room was a standard room so nothing exciting although it was quite modern and clean as you would expect from the Hilton hotel chain. The room also had an apple macintosh computer which was a great thing. We ate tea one night in the downstairs restaurant which was a nice meal as well. No real complaints here.
"King City Suite"
Best hotel, best staff, best views. Simply the best place to stay and be at night in Amsterdam. Local to the infamous red light district, coffeeshops, train station. Also they give the best welcome cookies in the world, what more can you want from your hotel!!
"Soulless, no ambiance, expensive."
The hotel is in a grey building near the station - the foyer has no ambiance, no security, people could just walk in and out - there are a couple of computers at the back of the foyer and a couple of lads were sitting on them for a long time, and they said they weren't living in the hotel. The rooms were small, clean and bathrooms clean and adequate - only a shower, no bath. The view from the sky lounge was great at night, but the drinks and food prohibitively expensive - a G&T was 17Euros! The staff were friendly, and the guys at the concierge desk were very helpful and pointed us in the direction of the Red Light Jazz Festival which was a stones throw away. We were disappointed by the ambiance - the foyer resembled an airport and apart form the warm cookie we had given to us by the front desk there was nothing pleasant about it. Breakfast was plentiful and a lot of variety, but with so many guests it was a bit of a scrum. Here too the staff were very friendly and efficient.
"Great Hotel, Fantastic Location"
The DoubleTree Hotel is just steps from the Centraal Station giving you access to the trams, trains and buses. Upon check-in we were given the quintessential chocolate chip cookie and an option for a room overlooking the garden area, a room with a balcony, a room overlooking the city and a corner room overlooking the city. We selected a corner room overlooking the city but to our dismay when we got to the room (room 418) it was a standard room in the center of the building overlooking the city. We went back down to the desk and another receptionist told us that we were not in a corner room but all the other options they originally offered us were no longer available, this all within 15 minutes of getting to our room. Since we were staying 3 nights they said we would be moved to a corner room with a balcony but for a €20 per night up-charge (not happy about the additional charge but wanted a nicer room so agreed to pay the additional fee). They said to leave our packed luggage in the room before noon the next day and they would move everything to the new room. The next afternoon, upon returning to the hotel after sightseeing, we picked up the keycards to our new room. It was room 929 on the Hilton Hhonors Floor (not sure why we weren't placed on the Hilton Hhonors floor originally since we were Diamond Honor Members). Anyway the Terrace Suite was a corner room with 2 separate balconies overlooking the city and the canal. We had a refrigerator, cappuccino machine, separate shower and bathtub along with the rest of the standard amenities including free high speed wi-fi throughout the hotel and in all the hotel rooms as well as a mac computer/tv in every room. So after a disappointing start we were happier with our new room. The hotel offers complimentary water to all guests at the front desk and multi-lingual staff covering most of the common languages, There is a fitness suite on the 1st floor that has 3 treadmills, 2 ellipticals, a stair stepper, 2 bikes, a rowing machine, free weights, 6 or so various weight machines, tv's, complimentary headsets, water and a unisex bathroom. if you drive to the hotel or have a rental car, there is underground parking for €15 per 24 hours. There is a business center (2 computer stations and a printer) off the lobby as well as a kids corner play area. There is a library open 24 hours per day but most of the books are written in the Danish language. There are in room safes and if you forget something you can call the Careline to get more cookies, shampoo, shave cream etc. There are ice machines on floors 4, 7 and 9. You can rent bikes from the hotel for €15 per day which includes a bike lock. The hotel has umbrellas in the lobby which can come in handy. There is a restaurant on the 1st floor and the Sky Lounge on the 11th floor (great views of the city with light food).There is a SIXT Car rental office as well as a Starbucks coffee shop in or attached to the hotel. The concierge desk can print tickets to many of the area sights for a slight discount as well as print tickets for single day or multi-day tram/bus passes (they activate upon your first use) as well as make reservations at many good restaurants in the area. They can also arrange taxi service to the airport for a flat fee of €42.50 but you need to tell the cab driver that you have a flat fee so he can turn off the meter, otherwise you will have to pay the normal fare registered on the meter. The trip takes about 30-40 minutes depending on traffic. Tipping for taxi drivers is usually rounding up to the next whole euro or slightly more for good service. Overall this is a great hotel with a great location which is within walking distance of many sights or close by the Centraal Station for convenient transportation to sights located further out. You can walk in the nearby quiet neighborhoods or be in the hustle and bustle of the busy city depending which way you head. There are bikes everywhere as well as trams so observe all traffic lights and look both ways before crossing streets. It seems that bicyclists have the right of way in Amsterdam so always keep an eye out for them. We would definitely stay at this Doubletree hotel by Hilton on our next visit to Amsterdam. It is a great hotel in a great location with friendly and helpful staff.
Excellent hotel in central Amsterdam, service great, rooms big and spacious. Staff very friendly and helpful. Have stayed in Amsterdam before, this is by far best hotel, we had a family room which was great for 2 adults and 2 teenagers.
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 3:00 PM , Check-out: 12:00 PM