of TripAdvisor Travelers recommend this hotel
"Another Great Stay"
I stayed here with my wife for our 2nd wedding anniversary as we got married here two years ago. The hotel reception has changed since my last visit, I was not disappointed, a better layout (Although when its busy not sure there would be lots of space to queue) Its really nice and welcoming. We received our warm cookie upon check in which was nice, The room was nice too, comfortable and enough room. We had a spa day and massage booked so after that (which was amazing) we got back to the room and then went out for the evening. Bed was nice and comfy too. Also the Bar has changed since i was last here and that is looking very nice now. Please note - There are building works at the back of the hotel and not sure of what time they start working. We stayed Sunday to Monday and didn't hear anything.
"Be wary of the MPW steaks"
The hotel itself is well situated, not far from Chester city centre, and easily found from the motorway network. All of the staff are very courteous and helpful and none of them could have done any more to may our stay more enjoyable. However, if MPW is has branded itself as a steakhouse, I would have expected a better quality steak than we were offered. About 40% of what we received could not be masticated and the waitress seemed to accept that this was normal. A nearby table suffered the same problem. Glad to sat, though, that on departure, when the reception staff were made aware of my dissatisfaction, an adjustment was made to my account. Full marks to the hotel staff but MPW could (should) do better.
"The best hotel ever!"
My boyfriend booked us a surprise weekend away at this hotel in Chester to celebrate 3 years of being together. We have always fancied visiting Chester after hearing strong recommendations from friends. I was so excited when I found out we were staying at the Hilton as the online photos looked so pretty and romantic. Upon arrival, we were welcomed by amazing and professional staff who were very helpful. We even had a drinks voucher and a delicious warm cookie on arrival. Our room was beautiful, spacious and very clean. The food/drinks at this hotel are brilliant. We booked the Marco Pierre White restaurant but unfortunately it was temporarily closed when we got there due to work being done. The hotel grounds are also beautiful and very romantic in the evenings all lit up. I will never forget the Hilton hotel grounds/gardens/water features as my boyfriend proposed on our 3 year date (12/03) and I left with a fiancé!!! So many wonderful memories at this hotel and I cannot wait to return in the near future. Thank you so much Hilton for the most magical stay!
Perfectly position for access to Chester. Grounds made one feel one was in the country. Beautiful restaurant with character and stunning food. Didn't have time to use the spa and gym but on reading the menu there was lots of choice if treatments for single and couples.
We stayed here for our wedding anniversary and really enjoyed the experience. The hotel is in a great location, the room was really nice with a good breakfast included in the price. Staff were all friendly and helpful. . We are already planning a future visit to this hotel. We had our evening meal at the Marco Pierre White restaraunt and we thoroughly enjoyed the experience and look forward to eating there again.
Credit cards accepted by the hotel: American Express - Visa - MasterCard
Check-in: 3:00 PM , Check-out: 12:00 PM