"Breathtaking view excellent accommodations "
We can't say enough about this hotel. Situated in the heart of Sevilla across from the stunning Caterdal. The EME is everything a 5 star hotel should be. From the moment you pull up to the hotel you are catered to as if you were their only client. Your bags are wisked away. Once you have supplied your passports for check in you are seated in the lounge provided with a drink and something to nibble on. Your personal concierge greets you with all your paper work and offers immediate assistance and suggestions for food, tours and the highlights that Sevilla has to offer. Once ready you are escorted to your room. The rooms are cool and funky and the ammenties are delightful, right down to the environmentally friendly yet attractive packaging including toothbrushes and toothpaste. We had a room with a balcony looking directly at the Caterdal. I can't even articulate the magnificence of the view. It made the entire experience a bit surreal. The rooms are spacious enough. No real closet space to speak of, but there is a small area to hang some clothing if necessary. The beds are comfortable and the rooms are clean. Warning of you are a light sleeper the sound of the Caterdal bells may be a bit loud for your taste. I loved it. The staff was kind, warm, spoke impeccable English and like Alfred showed up in a stealth like manor almost anticipating your needs. The rooftop offers areas for just hotel guests and has a pool. The bar is open in evenings and is a local hotspot, providing an awesome 360 degree view of the city. It's a Sevilla must. If I could give this hotel 10 stars I would.
"Design hotel with incredible location"
This hotel was overall fantastic. Super friendly staff when we arrived, excellent recommendations for flamenco, and very helpful when planning our day trip to Jerez. View of the Cathedral and La Giralda from rooftop bar INCREDIBLE! The small but very handy plunge pool on the rooftop definitely worth a dip. Very clean hotel. Only negatives were the fact we didn't really have any usable windows in our room so it was very dark, the scented loo roll was horrid, and the complimentary hour in the spa had a very abrupt end and ironically not very relaxing! Other than that - brilliant.
Location of this hotel is amazing. Everything else about place was disappointing. The concept of the hotel is now very dated. I imagine this place once felt hip and cool. The place made me feel super depressed and stressed out. You enter a dark and dated lobby which is super crowded and chaotic most of the day. The furniture is so ugly, ratty, and dated. The color scheme does not create a relaxed vibe, rather jarring and aggressive. The sliding glass doors make it also feel super dated as of its trying to be modern in the year 1992. The lobby also has a terrible smell, smelt like a sewer. The hotel is layout like a rats nest with multiple confusing hallways, staircases, and elevators. Again every corridor has it own unique rancid smell. The "suites" are a series of uninviting rooms with zero flow. Who would want to sit in the living space which feels like a prison. My room had banged up bang and olufsen tv's as if these high end electronics could make up for such an ugly and dark room. The tacky frosted glass door to the restroom was wedged between the toilet and closets with hardly enough room to pass between spaces. In middle of bath room was an oversized bathtub that felt more like a distraction than anything else. No possible way to take a bath with window open as one would be completely exposed to the neighbors. The bed comfort was just ok. It's also super noisy at night. We had the use a sound machine application on our iPhone for first time ever. At 500 euro a night, no complimentary water. This place is just super cheesy and overpriced with very thoughtful service delivered. This hotel needs a complete redo. I just don't understand any of the positive reviews for this hotel. A friend of our was staying one of their roof top suites. The jacuzzi was so old, ugly, dated, and uncomfortable. I highly recommend checking out the Mercer hotel -- super smart hotel and well done with prices comparable to the EME.
We stayed for 5 nights and the hotel exceeded our expectations. We had an amazing room and every member of staff – front desk, restaurant, housekeeping etc were very welcoming and helpful. A special mention to Carlos who provided us with a very comprehensive itinerary of places to visit, things to do and suggested and booked restaurants for us all which added to our enjoyment of Seville. In addition, the hotel is in an amazing location with everything within walking distance.
Lovely hotel, friendly staff, very helpful. Too cool for us, black walls, floors , sometimes hard to see when coming in from bright sun. We had superior room, and comfortable, but bathroom set up odd! Wash basin in bedroom, bath in glass enclosure and shower and loo in room so small you had to sidle in sideways! Too little storage space. Brilliant location, and we slept fine, but could be noisy.
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 3:00 PM , Check-out: 12:00 PM