Fabulous location! We booked a Standard Double Room, and it was great - Super duplex room with it's own hot tub looking out over the bell tower. The staff were really helpful and we wouldn't hesitate to stay again!
"Roof top terrace"
Stop in for an experience with nice view of the cathedral street with a cocktail in hand. Hotel smells amazing' No really it does. Drinks are expensive but it’s rather exclusive and one of those indulgent moments you want to treat yourself to every now and then. Walk in through and past reception and take the lift at the end on the right up to the 4th floor I think. It’s the top level anyway. Service is tailored and drinks are impeccably served.
We arrived thinking we had booked 2 rooms to find we had mistakenly booked 3. The manager cancelled one without any fuss. He then proceeded to spend half an hour with us over a free glass of cava, advising us on what we might do,visit and where to eat. He could not have been more helpful. He booked us an excellent guide and his recommendations were all really good. The rooms were lovely and the hotel was very central. I would thoroughly recommend this hotel
"Horrible, Horrible Hotel"
My wife and I checked into this overpriced excuse of a hotel on October 31st for three nights. The women at the reception, without failure, leave their clients just standing infront of the reception, taking their sweet time before they acknowledge that there is someone standing there who obviously needs assistance. On occasions, you would have three receptionists behind the desk, staring at their computer screen, or chatting with one another, totally ignoring the client. At night, the so-called hotel turns into a nightclub with a long line and a bouncer standing at the door. My wife was stopped once by the bouncer who took her for one of the clubers standing in line - she had to explain to him that she is a client at hotel - we were paying close to $300 a night for being subjected to all this humiliation. We arrived at 5:30 pm, and our room was still not ready, we hd to wait close to an hour before being shown to our room - not a hint of an apology from the arragont hotel staff. The rooms are overlly small, appropriately decorated with little taste or concern for the clients. On our last day, it rained in Seville and the hotel was flooded. They charged us 6 Euros for a can of Fanta soda from the mini bar, off course they neglected to include a price sheet next to the minibar. Chaos, poor hygiene, and terrible customer service by the staff. The only decent staff member was one of the bell boys who carried our luggage in and got us a taxi when we left. Undoubtedly, the location is good, only we found there to be other decent hotels at the same location. Avoid this miserable place at all costs. Mr and Mrs Sabbak
"This hotel mirrors Sevilla"
As this hotel is placed alongside the cathedral it is easy to find by walking, but by car it requires a GPS. The car is taken care by hotel personnel, great service, they find a place wherever in the city. The hotel is very charming, rooms are accessible by elevators and stairs - though the layout is similar complicated as the Sevilla city design, it takes several attempts to easily find your way from the ground floor to the room or the roof floor, where you can find swimming pool and bar, both with a great view on the cathedral and the old town. The rooms are not very spacious, which is understandable, but big enough and functional furnished. Easy WiFi access everywhere. The breakfast is gorgeous- from fresh fruits, cereals to bread etc, the tortillas and eggs are made on request. Remarkable is the very friendly and excellent service.
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 3:00 PM , Check-out: 12:00 PM