"Overpriced, average resort with weak service"
My fiancee and I stayed at the Estancia for a wedding in July 2017. The property is beautiful, and the grounds create an atmosphere of quiet luxury. Yet we felt the resort was massively overpriced, especially considering the incompetent service. When we went to check in, there was a 15-20 minute wait at the front desk. Even though we arrived at 2, our room was not ready for another two hours. At check out, we experienced an even greater hassle when the hotel tried to bill me twice for the reservation (I paid with points on my credit card, but the Estancia somehow lost a record of the transaction and demanded that I pay a second time with a credit card). The front desk staff was nice, but not terribly competent. The issue was resolved, but not before 25 minutes of paperwork. For a budget hotel, such delays and mistakes may be expected. But the lines at the front desk and the hassle of charging me twice was not acceptable for a $500-a-night hotel. The rooms were clean but not spectacular. The hotel itself is in need of a renovation. Overall, we thought the resort was nice, but substantially overpriced for the poor service and the average nature of the experience. The location is not that convenient, and you will not get an ocean view. Ultimately, there are much better hotels in San Diego/La Jolla for the price of the Estancia.
We loved Estancia! We were greeted with a welcoming staff and complimentary chips and 2 beers. The hotel sent a congratulations card as well which was equally appreciated! The location was perfect to get up La Jolla shores area and the hotel shuttle will gladly drop off a d pickup within a 5 mile radius. The restaurant Mustangs & Burros was not good and not worth going and the same for the Adobe restaurant. There are so many food options outside of the hotel to try! Cabana or Day bed rentals at the pool are worth it. We would definitely come back again. Stellar team members: Brent, Stephanie, Richy, Norma, Arienza (sp').
"This hotel has something for everyone in the family."
There were nine of us (six adults and three children)and we all enjoyed different activities. The grounds were beautiful and everything was very convenient. The staff and the amenities were all top notch. It was a memorable experience.
This was a great choice for a week get away as a couple. Beautiful, quieter resort where the service is top notch. The valets and Conceirge were always full of great recommendations and they have a shuttle that takes you to town and beaches that runs all day to 10:30 pm. Rooms are very nice and comfortable. We heard restaurants were good but we opted to explore area venues. Highly recommend. It was a very calm environment that was always welcoming after a day in town or out doing activities in crowds.
"Excellent service "
This hotel is extremely nice and grate to relax , has nice view to the gardens in the hotel and the service in the restaurants is AAA , rooms are nice and grate beds :) , Location is grate and you are 25 minutes from downtown San Diego
Credit cards accepted by the hotel: Visa - MasterCard - American Express - Discover
Check-in: 2:00 PM , Check-out: 12:00 PM