of TripAdvisor Travelers recommend this hotel
"Fantastic Hotel in Historic area."
Battery Wharf is a unique set of building in the North End of Boston, which is right next to the great Italian food area, and the historic center of Boston. The rooms have comfortable beds, and above average bathrooms, with showers and tubs. Staff is both welcoming and efficient, and are willing to help you enjoy your stay in Boston, by recommending places to eat and suggesting ways to get around the area. It is a short walk from the front of the Hotel to the Italian neighborhood, and the plethora of excellent dining establishments there, as well as within walking distance of some great neighborhood taverns and bars, which have some fantastic live bands playing, even on the weekdays. Within walking distance of the T stations, this place has it all, a good restaurant and bar, and views of the harbor. Cannot wait to return.
"Quirky hotel on the waterfront"
I stayed at this hotel several years ago when it was managed by Fairmont. It's easy to get to coming off Rt 1 or 93 as it's just under the Tobin bridge. When I originally stayed in this hotel for work years ago I was in the main building and had no issues. So when I went to book my most recent stay I thought I'd upgrade a CLUB level room with harbor view. I didn't realize that the club rooms are in buildings 4 and 5 across the street with the club lounge only in building 5. The main lobby with check-in, the restaurant, lounge etc. is all in building 3. It's not like it's a big trek to cross the small street but it is a pain in the butt to go to a different building to access the club lounge which isn't even open all day. Especially when it's cold and rainy. Our original room was in building 5 on the top floor and a corner room. I am sure this was an upgrade as it's the one pictured in a lot of their web photos but it's no where near that glamorous. The lay out was a bit funky, you can't see the TV from the bed and the furniture is super uncomfortable. There were also stains on the carpet in front of the bathroom. The harbor view was more of a partial view as you're seeing a sliver of the harbor between two buildings. So we asked to move to a room with a different layout and were given a "club level" harbor view room on the ground floor of building 4. Keep in mind you have to go to building 5 if you want any Club amenities. The room itself was more standard in size but totally comfortable and much nicer that the first one so no complaints there. And while the harbor view was unobstructed, being on the ground floor meant that people/residents would walk by our windows all the time so we couldn't have the curtains open for privacy. So just weird quirky things. We did order room service which comes from the onsite restaurant and it was really good for room service. The staff are always friendly and quick to accommodate. I would stay here again because it's convenient for my work but I wouldn't bother with the upgrade to Club or a view. It's just not worth the extra money. Boston is expensive enough as it is. I wouldn't classify this hotel as a LUXURY hotel but it's definitely a step up from a Holiday Inn.
"Great location, excellent customer service!"
When I checked in, my room wasnt ready, however, I went to the restaurant and had a great bowl of chowder. When ny room became available, the front desk brought my room key to my table! I love the location, as it was walking distance to my meetings and dinner.
"Great Hotel in great location"
This hotel is on Battery Wharf so it is in the North End with great Italian food and tourist spots like Paul Revere’s house and Old North Church a short walk away. Also, it has its own dock so you can take the water taxi from Logan ($12 and 20 minutes). The rooms are very spacious and well appointed. We had lovely partial water views. The service was spectacular.
"A mixed experience in a great location"
Battery Wharf is an interesting set of buildings in a good location in Boston - right on the water, close to the North End (Italian food), but also close enough to the T line. There is also very good walking, biking, and running paths along the water and adjacent to the street. The hotel itself was attractive although it has a somewhat generic feel to it. The rooms were perfectly fine - clean, modern. However, our bed had a slight pitch on one side, making it difficult to sleep. In addition, the sheets and or comforter must have had some synthetic content, and did not breath very well. No matter waht we turned the room thermostat to, our legs were just hot and uncomfortable. The bathroom was well appointed, but the glass doors to the shower and toilet both tended to slam loudly. And the rain shower head was not centered and so it was difficult to get under it. Very strange. The valets and parking staff were very helpful and friendly. And so were 1/2 of the fort desk staff. The other 1/2, not so much. The fellow who checked us had an attitude from square one. The biggest issue occurred the next day, after my wife went to a spa that was not part of the hotel but somewhat affiliated. We were told at check in that she would be able to use $50 in hotel vouchers at the spa. However when it came to pay, the spa refused to allow her to charge to the room. She paid, and then when she went back to talk to the front desk, the fellow front he prior day told here she was out of luck, nothing he could do about it, that it was a separate business and he couldnt force them to reverse the charge!!!! I was pissed, and went back to talk with him, reminded him that he assured us we could use the voucher at the spa, etc. He continued to press his view that he couldnt tell the spa what to do. I insisted that he call them, which he did, and they agreed to reverse the charge. It was a very unpleasant experience.
Credit cards accepted by the hotel: Visa - MasterCard - American Express - Diners Club - Japan Credit Bureau (JCB) - Discover
Check-in: 3:00 PM , Check-out: 12:00 PM