of TripAdvisor Travelers recommend this hotel
"Excellent, best in town"
Excellent hotel, beautiful rooms. Very nice restaurants inside giving you a variety of food options each night. Had dinner twice in the Italian restaurant, were taken perfect care of by Muhamed. highly recommended.
"My personal opinion"
Reading the views of others in the column of comments, I can but agree with most of the stated facts. However, the Hotel is getting worse and worse as far as 'clean' environment goes. I have stayed in this Hotel since it was the Sheraton, so I can express a valid picture. The problem is that, if you are a non smoker you have a serious problem in this Hotel. No matter where you sit there will be some or many people around you smoking like chimneys, especially at the many restaurants present. The joke is that the friendly water recommended that I move to the Non Smoking section which was 3 tables further and without any protective separator in between. Thus I cancelled my order took a Taxi and had dinner at a place nearby where they respect the eating customers. Therefore: The Management gets some control on this, or at least myself will not return neither will recommend the Hotel to Non Smokers. p.s. There are no drawers to store your shirts in....
I frequently visit this hotel. Great pool and amazing restaurants all around the hotel and the Fairmont Tower which is connected to this building. The hotel facilities are mostly wheelchair friendly except for the bathrooms in the lobby or outdoors. Service sometimes is slow which made the quality of this hotel decline over the years. Other than that the staff are very kind and always have a smile on their faces. I don't stay at the hotel, so I can't say much.
"Maha and Adolf Aziz "
The hotel is great, very clean and quite spacious. Loved the food. The servers at the Aqua E Luce restaurant were amazing and so helpful especially Mr. Mohamed Yousef, Mr. Emad Rafat, Peter Ragy, Remone Emad, Noha, Maria and Ayat. They made our 2 week stay at the hotel a memorable experience with their friendly greetings, excellent service and warm hospitality. I would recommend this hotel for families, business travellers, or anyone looking for a great stay in a perfect hotel. Maha & Adolf / Toronto, Canada
"Neat and Luxurious Hotel"
Luxurious Place with Unique memories located near the airport with unique memories. The staff was friendly and helpful. Breakfast is the best experience I have ever had in my whole life. Hope to try it again and again
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 3:00 PM , Check-out: 12:00 PM