The hotel lies between Knightsbridge and the Royal Borough of Kensington and Chelsea,and conveniently located within five minutes of Gloucester Road and South Kensington underground stations.
of TripAdvisor Travelers recommend this hotel
"It should be a 3star hotel!"
This boutique hotel consists of 26 rooms and is situated at the elegant residential neighbourhood of South Kensington on a main and yet quiet street.The nearest underground station is a 10 minutes walk,where you can also find bus stops for all London areas. Now the breakfast was really poor (for a 4star hotel)…for example one could only find boiled eggs and no scrambled or fried,no cakes or other kind of sweets!! I also found the decor of the rooms not suitable enough for a 4star hotel.The beds had good mattresses so you had a good night’s sleep but the rest of the furniture was really poor.Imagine the closet was “open”..the tapestry on a corner was a bit torn..and the hairdryer was connected at a plug in the closet and could not be moved and had no mirror whatsoever close enough so you could fix your hair!!!!!!! Now the staff (consisting as all London is by foreigners..Polish,Italian,Romanian…etc.)was very polite and really helpful!!! If this hotel was considered a 3star hotel (with the appropriate prices) I would visit it again.
"Wouldn't book ever again "
Where do I start with my review of "Boutique" Hotel 54' I will start off with saying that I really wanted to love this hotel - after spending the better part of the last month staying in hostels, I had high hopes. Perhaps too high. The moment I walked in, I was greeted by a nonchalant young man who seemed not only disinterested in his job, but disinterested in life itself. When enquiring about the room that I booked he told me that I had booked a single room (ok... my mistake) and that I would be residing on the 4th floor. After a bit of back and forth about the room size and asking for an upgrade which I will gladly pay for, I requested the manager who was conveniently "on his break", I walked upstairs to check out the room. I'd like to add that I did not receive even an offer to carry my 30kg suitcase up the stairs, so I lifted with my legs and walked up the stairs to Room 14. Much to my horror, the room that I was put into had peeling paint (see pictures) as well as grubby carpet and to top it off, a nice little spider waiting for me in the toilet. Here's the part where I'd like to say I sucked it up and stayed - but with the knowledge of spending AUD$200 a night on accommodation which is already not what you expected, this was not cutting it. After walking down the stairs and seeing more water mildew and lifting paint, I asked the lovely gentleman at the reception desk for a change in room. Lucky me was then referred to Room #5 which was slightly better. After leaving the hotel for a short period and coming back, my room key stopped working and I had to get it reactivated by who I believe is "the manager". I know this can happen when keys are in your wallet around other keys, but this was the cherry on top after a long rainy day in London. I don't generally give hotels 1* but I must say that I've stayed in hostels better than this which have cost a fraction of the price and with 100x better customer service. I do not know how this hotel has received a 4* rating, because it's a 2.5-3 at best. Please read all reviews and do NOT stay here if you want any value for money or customer service.
"Pleasant enough though not quite a 4-star boutique!"
There are pros and cons to this hotel. Pros - great location in the south Kensington area right opposite the natural history museum as well as being extremely close to the science museum and the Imperial college. Great for the Royal Albert Hall (7 mins walk), also very close to the tube stations on the Piccadilly line. The street is lovely and the hotel looks very nice on the first appearance. When you go inside, it is again very nice, the dining area is quite pleasant (and they even serve pizza etc if you want to have something late night). The room itself was clean and pleasant and the view from our 4th-floor room was really nice - facing the garden of the natural history museum. HOWEVER, be careful while booking because there is no lift to the 4th floor, lift is only up to the 2nd floor. So it was very inconvenient for us to carry a heavy suitcase upstairs via (Very) narrow and spiral staircase!! The room itself was quite small and there was hardly any room to open our suitcases! TV - very mediocre, in-room tea-coffee making facilities, safe etc although there was nothing `boutique' about it. The bathroom while clean could have been more stylish. Continental breakfast was fine with good coffee, croissant, fresh fruits etc in a pleasant dining room. Morning/Daytime staff were very nice and helpful, the one who checked us in could have been more welcoming though! Overall, a pleasant stay in a lovely area. Despite that, we felt the hotel was overpriced for what it offers. The price seems to reflect the area more than the quality of the hotel itself.
"Good location for the Albert Hall"
We stayed here in order to go to a concert at The Royal Albert Hall for which the hotel was very convenient and easily within walking distance. Probably I am some way out of touch, but I thought the hotel was slightly overpriced for what we got-basically a basement room with limited light and very limited space-but there we are - this is central London. Staff were very friendly and competent. The hotel itself is in a very picturesque street - quite a few embassies etc, although probably could do with a bit of renovation and tidying up decoratively speaking in places. Breakfast was okay, nothing particularly special-maybe miss breakfast and have something nearby instead, but that's your choice.
Stayed for one night during hot weather so very thankful for air con! Nicely appointed room with good sized bathroom and bath. Very clean with nice toiletries. Hotel very well situated for quick and easy access to lots of the main attractions in London and over the road from the British Museum. Staff were all very helpful and polite and even though we arrived early we were able to get into the room. A very cool, quiet and comfortable night's sleep. Some rooms involve using a few stairs so best to check if you have mobility issues. Would definitely stay here again.
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 3:00 PM , Check-out: 11:00 AM