of TripAdvisor Travelers recommend this hotel
Luxurious setting with a boutique hotel feeling. Rooms are brand new with luxury furniture and linens. Breakfast is adequate. Very well located right in the middle of Zone T, with plenty of trendy restaurants and bars. The big highlight of the stay was the people. Service is impecable and you see a smile in every single staff member, from the porters to the concierge. Bravo Four Seasons Bogota!
Incredible stay at the Four Seasons Bogota. We received a wonderfully warm welcome from all the staff and it really felt like a home away from home. The rooms are really well appointed and the beds are amazingly comfortable, in true Four Seasons style. Loads of options at breakfast makes the morning wake up call a little easier!
"Tries hard, but not up to 4 Seasons Brand"
The young staff is very pleasant, and those running breakfast in the morning seem to particularly go out of their way to be helpful. Some of the staff miss on basic things like what gets picked up and what is left from housekeeping. The hotel was obviously recently converted from condos and there is still construction and painting going on. Rooms are small. AC is nonexistent - they do have an HVAC system in the bedroom, but it provides no circulation. As a result I tried to sleep with the windows open, but they are tiny and let in either construction noise from the building behind or from the back of the hotel kitchen and operations. They use heavy down comforters, so it was almost impossible to not be hot with stagnant air at night. Hotel gym is okay, though similarly often suffered from ventilation issues.
"Lovely Boutique Hotel"
We were originally booked at the Four Seasons Casa Medina but switched to this property as Casa Medina has no air conditioning. I was proactive in emailing the GM and Front Office Manager about room preferences, specifically that we wanted a room that was not facing the front (due to construction and street noise that could potentially disrupt sleep). Upon arrival, we entered our beautiful one bedroom suite and discovered that we were assigned the kind of room we had specifically asked to avoid! It was already late in the afternoon and we wanted to unpack and go to the fitness center. Unfortunately, we had to wait for a different room facing the back to be cleaned and prepped which delayed our plans. Other than this glitch at the beginning of our stay, we found the hotel to be comfortable, luxurious with excellent service. The mattresses are heavenly. Alejandro and Rebecca at the front desk were warm, friendly and helpful. And the breakfast staff were very eager to please. I have to say that the restaurants that the concierge suggested were not great. Harry Sasson was overpriced and overhyped with mediocre food. Brasserie (directly across the street from the hotel) has seen better days. The Italian restaurant next door to the hotel was probably the best meal we had the entire time we were there but still not worthy of the hype.
"Nice Hotel, friendly staff, nice surroundings."
The hotel is located in one of the most exclusive areas of Bogota. Lot of shops and bars around. Friendly staff, good breakfeast. Very nice and clean rooms. The guys at the bar are always good for a joke. Helpful Portier / Concierge.
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 3:00 PM , Check-out: 12:00 PM