of TripAdvisor Travelers recommend this hotel
Was looking forward to stay here, sadly the stay was very average. You can here everything that happens in the rooms around you. The receptionist doesn't know any restaurants in hamburg but the one in the hotel. The rooms are visually nice but nothing special. Small details are not seen through nicely. Like the minibar that is lighting up the room every 15 min. Or the plug situation. No charging possible at bedside, I would like to charge my phone on the bed not 4 meters across the room. Not all sockets worked' Phone was not charged in the morning. For 184€ per night the sauna is not included. Ok. But maybe breakfast could be, not for an extra 19€ pp. Oh and the wifi is so slooowwww. On the good site the parking was actually free and the rooms are clean. Although you could change the sheets after the 3rd day. Wouldn't recommend this place to friends.
"A Wonderful Hotel In Every Respect"
We had a beautiful large room and it was spotless. The bed and pillows were very comfortable and the room had many amenities. The entire hotel is beautifully designed and combines modern conveniences with the antique feel of the original structure which was in fact a gasworks. The bar is excellent and the service is very prompt and cordial. I had doubts when I booked about the distance to the airport. However, I would drive twice as far to get to this wonderful, unique hotel. Free parking is available which is rare in large European cities. This is a first class hotel in every respect.
"A big disappointment "
I was very much looking forward to staying here but was hugely disappointed. Our room had no exterior window and faced into the lobby. When we opened the window we were forced to listen to canned music from reception. Tried unsuccessfully to change the room. Room decor quite bland and corporate. Would not recommend this hotel. We also received a voucher for an upgrade but reception told us the next grade of room was unavailable so the upgrade was denied us.
Very nice place, cool interiors, lots of character. A bit too quite if you fancied a party! Great for work as i am just 3 minutes away from office..they could liven up the place a bit. Definitely one to consider if in hamburg
"Great architecture, bad location"
The hotel is "in between" the interesting and happening places of Hamburg. If you have the time and don't mind to drive a bit or travel with the public transport thats fine. The place is a nice combination between modern comforts, functionality and preserving the old architecture. It's nice but not spectacular when you take into account the prices, especially when you know you also have to pay extra for having breakfast there. In the end: a good "fall back option" when the hotels downtown are full.
Credit cards accepted by the hotel: Visa - MasterCard - American Express - Maestro - Diners Club
Check-in: 3:00 PM , Check-out: 11:00 AM