"4 Star Hotel with a 5 star rating"
This hotel is truly amazing. When you first enter it, it is in a side street off a Piazza - however once inside it takes on a whole new meaning of quality and service. We were met by two reception staff, and taken to the lounge and given a personal pre prepared folder with everything you wanted to know about the hotel, excursions, and excellent places to eat in the evening - even though they had their own resteraunt. At the briefing we also had a glass of Vino (complimentary). We were then shown to our room - which was on the smaller side, however it came with a Balcony that you could sit out on. Breakfast was excellent, and all the staff were so friendly from the housekeeper to the General Manager. In the evening there was a happy hour and special thanks needs to be given to the Bar Manager in the evenings (Fiola I believe her name was), but she was exceptional, and certainly knew her Cocktails, drinks, and Wines with an excellent knowledge. The reception staff were also excellent and knowledgeable about Florence and surrounding areas - nothing was too much trouble for them. I would definitely recommend this hotel to anyone visiting Florence.
The hotel has a very good location. You can instantly get into the Florentine ambiance. It is very nice decorated, very clean and the staff are very interested in serving and advising us. The breakfast is delicious, the happy hour is also included. It has a small spa, very nice and relaxing. Everything is walking distance. I highly recommend it.
"A wonderful stay and a perfect hotel"
We are just back from our fourth stay at The Golden Tower Hotel. This time for 5 nights. We have stayed at one hotel in the UK every year for 25 years and do not get the welcome back we get from The staff at The Golden Tower Hotel. This time we were given an upgrade as a returning guest which we were really pleased to have though we have always liked and have previously asked to return to the same DeLuxe room year after year. Our upgrade was to a suite with an upstairs sitting area with additional TV and another Bathroom the one downstairs was a walk in large shower. The staff at the hotel are always with a smile and pleasant and cant do enough for you. The rooms and in fact the whole hotel is spotlessly clean and comfortable. Whilst all staff need a mention one young lady in particular always welcomed us to the bar in the evening with a smile and remembered exactly what we wanted, her name was Fabrecia and she deserves a special mention. Now I feel guilty not mentioning all the staff! In the evening the hotel has a free glass of Prosecco and some small snacks in the bar between 6 & 7pm which is such a lovely touch and starts the evening well. There is a very good Breakfast both hot and cold. The WiFi is fast and reliable. We really want to explore more of Italy but we would want to take the Golden Tower with us! We will certainly be back as soon as we can. Our flight and Hotel Booking was made via British Airways.
"A memorable experience , wonderful Hotel in a great city"
I have just returned from Florence, which I think is now one of my favorite cities in the world. The food, wine and culture is undoubted. We were with our very good friends. The Golden Tower Hotel made our stay complete. The hotel , room facilities and food were of an excellent standard, as I would expect. What made it special for me, was the service and staff. Nothing was too much trouble. So helpful, friendly, informative and giving. All with a smile and good sense of humour. Special thanks to - Elisa, Fabiola, Alex and Matilde ..... You made my holiday So much to see and do ......... I hope to return. Thanks again --- David (London - Spurs supporter)
"A gem in a wonderful location"
We spent my mother' birthday in Florence and could have stayed at the St. Regis but opted for something more intimate and personal. An excellent choice and will go back for sure. The staff were lovely catering to our every need. Bathrooms were spacious and accommodating.
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 3:00 PM , Check-out: 12:00 PM