of TripAdvisor Travelers recommend this hotel
"A week in Paradise"
I've spent a week in GR Caribe by Solaris and accomodation was awesome. Karina and Eldar at pool were great. I also meat another awesome lady working there Cristina. All staff are very friendly and very helpful. My only dowside was the Nexus shuttle service: thet told me to wait in main reception at Royal Solaris (nearest hotel) however noone came to pick me up there, instead I've been told I was "no show" in the GR Caribe by Solaris, bottom line I made it to the airport in time.
"HORRIBLE!!!! nothing but trying to bully your into BUYING SHARES!!!"
They NON STOP tell you that you need to meet them to take a 45 minute tour of their property. This is a LIE. It takes no less than 3 hours of your day. This is a hard sell tour FULL OF LIES. If you are dumb enough to purchase even the smallest vacation deal, you will spend hours and hours of your time being told that none of the time that you want is available. You still have to pay VERY HIGH PRICES for the all inclusive fess and for airfare. IT IS HIGHWAY ROBBERY!!! You can go on a better vacation for less money. JUST SAY NO! ZERO STARS if I could.
"Great Trip - Staff cant do enough"
Went with over 30 people, staff cannot do enough for you...on top of things...building is in need of TLC but they were working on things everyday so they are on top of that too..clean...rooms comfortable..food very good...
"Another Stupendous Trip to Cancun"
Two glorious weeks at the GR Caribe by Solaris all inclusive resort, flew by, wish we stayed longer. We stayed from May 6-19. We had beautiful weather, good food, friendly workers everywhere and spotless rooms and pool areas. The Restaurants all with nightly themes and of course my favorite, the desserts. The Pizza and Sushi are a big hit along with a buffet snack bar for a quick lunch by the pool. Veneto's and Marco Polo are very nice for a quiet dinner with many delicious choices and excellent waiters to make your experience extra special. After dinner there are nightly shows in their Theater and after that, music in bar area. The Spa is so relaxing too, with many services to offer and a steam room and a jacuzzi before your service. You can even have a massage out by the Carribean Sea. They also have security guards and very attentive life guards to keep you safe. The Cancun airport is newly decorated and the transfer people are so helpful from Sol Ha Travel which is inside the Lobby at the Hotel or book on line when you book your trip to this wonderful destination. If you have any questions, the people at the front desk are so helpful, just ask. It is a quick trip from the airport so you don't waste time on those long trips from the airport. Don't hesitate, please consider a relaxing good time at the Royal Solaris Hotels.
"Absolutely loved this resort "
This resort was amazing, the service was unreal the staff were awesome especially victor who served at the dinner buffet, Ricky and Mariano who served breakfast at cafe Solaris in the mornings, Jorge at the lobby bar in the gr caribe and everyone else serving both resorts went above and beyond I couldn't believe it. I was a little bummed that there was no beach bar when I was booking but there's awesome servers on the beach to bring you whatever you'd like. They even would take your drink mug you bring with you (which I would recommend buying a bigger cup to bring) and bring it back to you on the beach. The food was amazing, I am a very picky eater and I loved the food. Pizza bar by the pool is open 12-6 and you choose what toppings you want and they cook it right in front of you in the brick oven hat good pizza. And the buffet in the bigger resort had a different specialty food bar every night where you could choose all your toppings and sauces which was very good, first night was a pasta bar, then crepe bar, quesadilla bar (they pressed the tortilla dough right in front of you and cooked it from scratch) empanadas bar. All very good food. My room was above and beyond anything I've ever stayed in I felt like I was in a Mexican villa it was big and clean with a living room with a built in couch you could swivel the tv around to either watch tv in bed or in the living room. Rainfall shower head was a bonus also! And the hotel was very clean. Upon arrival I had a white robe and slippers waiting for me on my bed, I ventured around both hotels a few nights in my slippers and they remained pretty much white the whole time. Even walking outside between resorts. This resort is amazing and I would give it 5 stars, my only regret is that I could not stay longer. I will definitely be back here sooner rather than later, I've found my home away from home at the gr caribe
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 3:00 PM , Check-out: 12:00 PM