"Nice but could've been better"
The resort is very beautiful. The food was good but started to all taste the same after a while. The staff was very nice and willing to assist with anything you needed. A few couples that were with us had issues with the air conditioning in the rooms. Our rooms coldest was about 75 degrees. My daughters room was in the 60's it was so cold. When we'd complain, we'd be told someone would come and no one would ever show up. That is my biggest complaint; after sweating all day and night, you'd sweat while you slept (too much money paid for that). The views are breathtaking. The pool activities were fun except for the water polo which would get out of hand and the people relaxing at the pool would get hit with the ball.
"Best holiday ever"
What an amazing 2 weeks at the gran caribe. With a large family group staying at the resort. The staff could not have been more fantastic. A special mention to; Drinks in the VIP room with Felipe was aweaome! He is a lovely guy and so was Ever by the pool. He was always on hand to help get another drink. We can't forget to thank Gollo and Misael. The pool team of Jose, Sara, Daniel, Estef, Fabio and Karina made the tough day by the pool so much fun. Hands down the best bar has to be trade winds where Miguel, Alejandro, Victor and Leo always making sure you were having a good time with great drinks. Would return in a second.
"Beautiful overlooking the crystalline water"
I will truly miss the ocean of Cancun. We had an incredible stay. The Staff was nice and friendly. Most was included in this hotel as well as the alcoholic beverages. Beautiful beach. Overall good restaurants.:)
"We LOVE Gran Caribe Resort!!!!!!!!!"
We absolutely loved staying at the Gran Caribe Resort! Our room was spacious and comfortable, the restaurants were amazing, and the beach was clean! The Resort Staff were always friendly and helpful. Our Real Club Staff - Antonio,Jorge, and Romy were amazing! We received excellent service from Marcelo at Maria's Restaurant as well! The Gran Caribe is very close to shopping and additional restaurants although the food at the Resort was so good , we didn't eat anywhere else. We highly recommend The Gran Caribe Resort!!!!!!!!!!!!!!!!!!!!
My recent trip to Cancun was a lazy, well pampered stay in this all inclusive resort. The staff was amazing in this resort,very friendly and accommodating with 5 restaurants to choose from.Food was great,entertainment good,easy places to walk to or take excursions from. My only negative would be the midday activity in the main pool,can escape to beach or the children pool on other side. The giant poolside paella serving was amazing.also once, we got back to the room and they decorated the bed and champagne was waiting.I stopped traveling all inclusive, but every now and then it is a nice lazy way to get spoiled .
Credit cards accepted by the hotel: American Express - Visa - MasterCard
Check-in: 3:00 PM , Check-out: 12:00 PM