of TripAdvisor Travelers recommend this hotel
"One of the best places to rest and relax"
This is a really fantastic place for a good rest. The staff is extremely nice and helpful, and is always available to lend a hand whenever necessary. The rooms are clean, spacious, and have nice verandas where you can sit and watch the sunrise or the sunset. The hotel location is optimal: far from city centers, noise and confusion but has a bus that regularly circulates to a couple of major casinos and also to the Macau harbor. There is a beach nearby the hotel but the water does not seem to be clean at all. Still, it allows for a good stroll in the beach and nearby you have trekking paths to walk and explore. The hotel is served with great restaurants, and the buffet has a reasonable selection of food. It is not extremely original or innovative, but ok. The hotel has an inside and outside pool that is really great if you stay with kids. The gardens are also spacious and the kids can have a great time running around, playing and exploring. A well recommended place to go and stay.
"Two rough nights"
My fiance and I have had numerous stays here over the years. We enjoy the setting and the friendly staff. However, we experienced a few problems in our recent stay. On the first night the air conditioner wasn't working correctly. After much overnight sweating, we had to call the hotel at 4am to get it fixed. The next evening the lights packed up. The handyman got things fixed quickly for us. But we were disappointed that the general manager was not able to compensate us in any way for two rough nights.
"Relaxing Hotel with Great Staff"
This is our go to place to stay when visiting Macau. The rooms are huge with terrific sea views, the hotel is quiet and far away from the casinos but has a shuttle bus to get you into Macau or the Cotai Strip if you want to visit casinos or sight sea. The best thing of all is the staff. We always get such a wonderful warm welcome from the concierge staff it is such a joy to return. The pool and fitness facilities are first class and the bathrooms lovely. Looking forward to our next stage.
"Great get away!"
We were there to celebrate a birthday, thanks to the staff for arranging surprise birthday cupcakes. The hotel was located on a beach in a quiet area away from the busy casino area that's why we like it. We did a sunset walk along the beach for about 20min to Fernando's restaurant for dinner. Our room was excellent. We had an ocean view room with our own balcony which was quite spacious and the bed was super comfy. We caught a taxi in from the Taipa pier which cost approx hkd60. The shuttle bus dropped us off in Taipa. This was a return trip for us. The staff were attentive & helpful.
"A resort stay with no pool!"
We've been to this hotel many times but after this stay I am not sure we will come back. Whilst the hotel itself is ageing it's usually great for a wkend break away. It's not cheap but we have always loved coming here for a relaxing family wkend by the outdoor pool. We turned up this wkend and checked in only to then have a letter put through our door telling us that the outdoor pool has been closed for maintenance from 2 June until further notice. We had no notice of this on check in and have paid the full usual price so are very disappointed. We have paid for a resort hotel, and would therefore expect full use of an outdoor pool. The indoor pool is very small, full of damp and just not what we were expecting of the wkend. A real shame that they have decided to do this in the height of the summer. We have two very disappointed children after this wkend....
Credit cards accepted by the hotel: Visa - MasterCard - Japan Credit Bureau (JCB)
Check-in: 3:00 PM , Check-out: 12:00 PM