"Nice place and Great Location"
Walking distance to many venues and malls in the Buckhead area. Friendly staff and everything you would expect from a major playing like Hyatt. Nothing stands out, but nothing bad to report either.They have local transportation FREE so those places just on the fringe of walking makes this a fine choice of facilities.
AdvsncEd International Poor service with luggsge. Lack of empathy with seniors. Lack of personnel. Great breakfast and the bedt grits in Georgia. But room service was boring and late. Problem with WiFi. It was included but once you pay your bill, you get disconnected and unable to use your cells nor call for Uber. The only taxis allowed were theirs.
The location is terrific and the grounds were lovely. There's a beautiful little Asian garden with waterfall. Sadly, the rooms are showing wear and desperately need updating. It is not up to the standards that one expects for a Grand Hyatt. In a competitive market like Atlanta there are better values out there.
I attended a convention held at the Grand Hyatt. My room was clean, comfortable, and quiet. The meeting rooms and service surrounding the convention were very good. Every staff member I interacted with was friendly and polite. I traveled by MARTA from the airport. The walk from the Buckhead station was short and easy to navigate.
"Grand Hyatt Buckhead"
Excellent four star hotel in Bucked. The staff are very attentive to each guest's needs. We stayed in the Pure room (allergy) which is for people with environmental allergies. This room is a joy for my wife who has asthma and many environmental allergies. This is the place to stay the next time you are in the Bulkhead section of Atlanta.
Credit cards accepted by the hotel: Visa - MasterCard - American Express - Diners Club - Japan Credit Bureau (JCB) - Discover
Check-in: 3:00 PM , Check-out: 12:00 PM