Pour le très bon accueil pour la beauté de l'hôtel pour le service ainsi que l'amabilité du personnel et pour tous les services que l'on nous propose. Merci pour toutComment of M. Daniele , France the 2016-04-02
"You can't have best than Hotel Martinez"
Perfect service, the bests views of Cannes, incredible and luxury comfort. They will arrange everything you need to give you the best experience. The beach is a must, and the full breakfast is incredible too.
I am a Travel TV host and journalist. In September I stayed at this property. It is currently going through a renovation but when it is finished it will be amazing. The place is so elegant and yet charming at the same time. The concierge staff is super helpful. The rooms large and comfy. The front desk staff friendly and accommodating. Most especially the on-property restaurant, Le Palme d'or, is the stunning. Helmed by Executive Chef Christian Sinicropi, he is a masterful artist. The food that comes out of his kitchen is delicious and beautiful. Each dish is has a story. Even the plates he serves the food on has a story as each our designed and crafted by he and his wife. Of course every great hotel has a great leader and General Manager, Alessandro Cresta, IS that man. Thank you for making my stay amazing!! and thank you Marie Claire Boudad for everything!!!
"Great location and hospitality"
We normally stay in high-end hotels and while I would not rate this as "high-end" it was a nice hotel and the rooms were above "average." Our room had a very large terrace with a "side" view of the ocean/beach...which was beautiful and relaxing. We ate at both the hotel restaurant and ordered room service...both were "okay." Service was very good...food was okay. However, the concierge recommended a "local" bistro for dinner one evening, which was a 3 block walk from the hotel, and the food & ambiance were fantastic...top notch! The concierge was extremely helpful and friendly. The location of the hotel is fantastic, as you are within walking distance of just about everything (shops, restaurants, marina, beach) on Cannes Cote d'Azure. You may get complimentary bikes from the hotel to take a leisurely bike ride along the beach (highly recommend). Be sure to ride out the road of the marina to see the unbelievable yachts! Several were 3-stories high and the size of 3 houses. The shopping is something else...every high-end designer and store. Definitely a central location and a cosmopolitan vibe. It's much more casual than Paris and we did not feel the need to be as dressed up during the day nor in the evening for dinner. One important word of advice...while the roads in Cannes are relatively easy to navigate and wide enough for cars, that is not the case for the quaint and charming nearby ocean-side towns you will certainly want to visit! We rented a car and that was a HUGE, extremely stressful mistake....Our advice would be to rent a luxury car (available at the hotel) by the day...or better, take Uber or best of all get a DRIVER to take you around and from town to town. We were lost a lot and while we eventually found our intended destinations, after 2 days we were more stressed from driving than relaxed from being on the French Riviera. It's definitely stressful to be on incredibly narrow streets, with no street signs, limited access to accurate GPS and, oh yeah, in a part of the country where the signs are not necessarily in English...unlike Paris, not everyone necessarily speaks your language....however, all were still extremely friendly and helpful.
"It's getting better..."
This review is for my third stay at this property and I can now safely say that stay here, is getting better by the year. First, the best part....Refurbished rooms are a delight. They are also quite romantic, which is a strong reminder of the legend of Martinez. Sadly, the not so good parts far outweigh the singular good part above. We were given the worst room down the corridor in the name of free upgrade. There was a loud and super annoying industrial noise due to the location of the room, wi-fi speed was highly disappointing and the lights went out in the room multiple times at night causing scary and dangerous pitch darkness for uncomfortably long minutes. The breakfast experience was worse with only a single chef catering to the eggs order. Every egg dish was wrongly made and several guests returned them coz it arrived too late. Maybe my expectations are too high from this place coz of the brand name or maybe I compare French hospitality with Asian...either case, I really hope to see Martinez buckling up soon.
"Hotel fantastic but Restaurant let us down big time"
The Grand Hyatt Martinez Cannes offers a great location and fine ambience. We stayed four nights as a party of six. Roberto at the check in desk, the concierge and bell staff were all fantastic. However on our last night we had booked a table for six at the Restaurant to celebrate a birthday. We had hoped to have the three course meal with wine on offer for 68 euros each. At 8.45 when we arrived for dinner the waiting staff were surly and told us that as the hotel was due to close for refurbishment the next day the menu was severely curtailed - no lamb, no Liver, no steak etc - the attitude was we should just put up with situation and eat what THEY offered not what would have been our choice. We asked to speak to the duty manager who was a man called Said. He was absolutely useless and told us there was nothing he could do as the Hotel was shutting down the next day. When asked why then had they taken our booking he just shrugged his shoulders. A real let down on what should have been a great celebratory night. We were therefore forced to leave and find a restaurant outside the hotel at 9.45 pm on a Sunday night. What a disappointment. No apology nor remorse was shown by Said the awful duty manager. Grand Hyatt please take note.
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 3:00 PM , Check-out: 12:00 PM