Excellent service and great locationComment of C. David , Australia the 2015-09-14
"Good Good except for for 2 small points"
Overall good. Staffs are friendly. My only 2 wish-lists are 1) is a wider selection of international TV channels and 2) free newspaper. Unless most business hotels, I was a bit surprised that I did not see newspaper hanging on my front door in the mornings.
We were upgraded to the spa room for our honeymoon. It is absolutely amazing. We even have a massage table, coffee machine and steam shower room. We were welcomed with rose petals on the bed and a chocolate arrangement. The buffet breakfast was delicious as well as our room service dinner. The staff are so lovely, kind and very helpful. We feel very spoilt and don't want to leave.
"My preferred choice of hotel"
Grand Hyatt Erawan Bangkok is definitely my preferred choice for my Bangkok trip, very pleasant staffs who are customer service oriented and genuine. In particular, the staffs at the Grand Club (especially Ms. Phichaphach Dejhirunchat) are simply amazing.
We only stayed one night at this hotel but everything about our stay was fantastic.From the colonial feel to the staff who made us feel special. We were booked into a club suite which is well worth the extra as it includes breakfast, all day soft drinks and refreshments and a couple of hours in the evening of drinks and snacks
"Ageing but still excellent"
Getting on a bit now but still one of the best in Bangkok. Excellent restaurants and bars (the wine bar is good value and the staff very solicitous), staff generally very friendly and helpful, pool great (if a little noisy sometimes). all round fabulous value.
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 2:00 PM , Check-out: 12:00 PM