While the stay was short it was very comfortable and an excellent location. I have visited Istanbul numerous times and this hotel ranks as one of my favorites. The staff is well trained in Customer Service making their customers truly feel at home. My airline lost my bag and the staff did everything to communicate with the airline to recover it at the earliest. My thanks to the Grand Hyatt Taksim Istanbul team. Job well done.Comment of W. Patrick , United States the 2016-06-25
"Good money valued "
Hotel is quite well located with all excellent services from Hyatt. Staff always very helpful. Good size rooms. Cleaned as always. Easy to for a walk from the hotel in a quiet surrounding area to get away and go for a visit.
"I don’t recommend this hotel."
I don’t recommend this hotel. The furniture is old.staff were not friendly . they were not generous with toiletries . sufficient toiletries were not provided. The hotel is old and it looks like a four-star hotel, not a five star hotel.
This one of the amazing hotels in Istanbul. My room was very big and the housekeeping is excellent. The location is almost perfect: it is five minutes walk to Taksimm metro station and ten minutes walk to Taksim sequare. The hotel's policy regarding the mini bar and some other services is too much demanding and for most is non affordable.
Good views, pool was great and check in and check out was a seamless experience. what was great was the location, and how easy it was to get in and out of places. the tv selection was not that great for english speakers, but it was a great base to explore out of or even just chill out by the beach area.
"Not for those who don't appreciate their room and services"
Was here for 3 tired and hectic nights. Great hotel. Very excellent service, and the best food to enjoy. Besides, good quality of amenities in house, great bar and restaurants, best gymnasium and pool...their professional service of front desk should be one of the reason why to stay here. Mr Murat for example, did offered my team with good solution of itinerary and umbrella when it was rainy outside, while fast check-in and check-out arrangement by their colleagues. Located within walking distance to Taksim Square and nearby park. But, it absolutely not advisable if you don't appreciate their room and services. Its feel like a big waste if you just stay here for their bed while this hotel have so much to offer. For those who love to enjoy your stay at luxury hotel and yet with no rush this is definitely the place for you to stay at.
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 2:00 PM , Check-out: 12:00 PM