of TripAdvisor Travelers recommend this hotel
"Enjoy the best of Macao"
After the amazing show of House of dancing waters, we stayed at the hotel. Amazing view on the buildings around and the huge pool. We enjoyed the pool and spa in the morning. A very amazing beginning for our stay in Macao
"Club Floor recommended"
We recently stayed only one night at the grand Hyatt. Room was very large and within the City of Dreams complex. The Club floor cocktails and food were excellent. Staff great. Large pool and gym. Did not use the spa. Not suer about all the gambling!!! old city area very nice.
"Always amazing and true Grand Hyatt standards."
The staff is super inviting. This place definitely lives up to the Grand Hyatt standards. Great value, great room, great location! I always stay here when in Macau and I hav yet to be let down by Grand Hyatt Macau.
Grand Hyatt has big rooms and bathroom. The bathtub is the more expensive one compared to other hotels of the same priced ranged and location. The only draw back is the lack of welcoming attitute of the staff and of the entire hotel in general. I dont know if being snobbish is part of their culture or hotel appeal. That is to become reserved and classy.
"5 Star Hotel. 5 Star Service."
My partner and I chose to stay at the Grand Hyatt to celebrate an anniversary. We were warmly welcomed by Judy at the front desk who notified us that we were upgraded to a suite. Judy was very friendly and helpful as she explained to us about our House of Dancing Water package deal and guided us to our hotel room. Hotel was nicely furnished and had everything we needed, including a Nespresso machine with complimentary Nespresso capsules, complimentary Tie Guan Yin and Dragon Well tea leaves, multiple water bottles, and lots of other necessities. There was a bathtub that just fit 2 people. The toilet is separate from the shower and tub. There are dual sinks. We wanted to explore the main part of Macau after our check-out and we were able to leave our stuff with the hotel at no additional cost.
Credit cards accepted by the hotel: American Express - Visa - MasterCard - Diners Club - Japan Credit Bureau (JCB)
Check-in: 3:00 PM , Check-out: 11:00 AM