Nestled in the exclusive Midtown area, Grand Hyatt New York is within easy access of many of the city's hotspots, including shopping centres, theatres and spas, all just minutes away from the hotel by foot or subway.
Love this hotel.Comment of B. Patricia , United States the 2016-01-15
The Grand Hyatt is a great hotel in the perfect location for Manhattan business and fun. Prestigia's price beat all the competition so this was a no-brainer.Comment of W. James , United States the 2016-01-07
Pleasant stay!Comment of R. Sonia E. , United States the 2016-01-04
Lage, Lage, Lage.Comment of A. Till , Germany the 2016-01-02
We stayed durning the snow storm. The employees were amazing!Comment of W. Sandi , United States the 2016-01-02
Die Lage neben der Grand Central Station ist perfekt. Das Essen halt wie in Amerika so ueblich. Dies bedeutet Mc Donald's ist nicht wirklich schlechter nur günstiger. Wer das mag kann auch mehr ausgeben z. B. im Grand Hyatt Restaurant. Es gibt sicherlich preisgünstigere Alternativen aber die Lage ist halt perfekt. Das Zimmer und die Sauberkeit war ok. Wenn man allerdings deutsche Hotel Standards anwendet gaebe es sicher die Eine oder Andere Sache zu kritisieren. Ich wuerde dieses Hotel aber wieder buchen.Comment of R. KARL-HEINRICH , Switzerland the 2015-07-17
The front office manager is fantastic!Comment of L. Gerald , United States the 2015-07-15
Loved it! Was greeted by a woman who upgraded us because we applied for hyatt gold club and checked in on yelp. She gave us tons of tips also! The Hyatt Gold Club breakfast is amazing and worth the extra money eapecially if you have your whole family with you.Comment of W. Taylor , United States the 2015-07-13
It was a very quick turn around for me, perhaps 12 hours or so and most of the time was spent either in Time Square or sleeping. But my experience was great in the hotel, almost made me wish I had a little more time in town. I had a good sit down in the bar for about an hour before I headed upstairs to sleep. The only thing I would recommend is remind the bar staff to provide receipt copies for us business travelers ;)Comment of S. Karl , United States the 2015-05-13
Zimmer im Grand Club lohnen sich. Aufmerksamer Service dort. Lage im Grand Central ist TOP! Hotel würden wir jederzeit wieder wählenComment of A. Guido , Germany the 2015-03-02
Initially we were given a noisy room but we were moved and the room was lovely - bathroom a little on the small side but overall great experience!Comment of S. Umberto , Australia the 2015-02-28
Location to grand central station.Comment of R. Ian , Australia the 2015-02-03
Clean, large room for New York, friendly staff, great location!Comment of H. Sonja , United States the 2015-01-21
Es la segunda vez que estoy en este hotel, es un buen hotel con una situación privilegiada, la estación de metro al lado y situado muy cerca de practicamente todos los lugares que visitamos los turistas, muy cerca tambien de los mejores restaurantes españoles (Toledo, Alcala y Solera) todos muy buenos pero me gusto especialmente el restaurante Alcala en la calle 44Comment of R. MERCEDES , Spain the 2015-01-19
Great place to stay. Very nice and clean only downside is the parking very expensive..Comment of N. PIERRE , United States the 2014-07-29
I didn't eat in the hotel, so I can't comment on the food, but the Deli in the Lobby that sells everything from coffee, candy, bananas, other food items and even wine is very handy. Ik have stayed here before and having the hotel on top of Grand Central Station is great. The people who run the hotel are extremely friendly and very nice.Comment of A. Rita , United States the 2014-01-10
Very good service. Good location, confortable rooms. Good value for price. The only thing we didn't like is that we were charged with 22 usd for receiving a package at the hotel. We've received packages in other hotels and not been charged.
"Great location with dirty room! GrandClub was worth it! Front desk people were very nice and helpful."
Housekeeping must be imroproved! Checked in room with poop stain around the toilet. Sink drainer doesn't work well. Hot water is a hit and miss. Front desk people are halpefull. GrandClub was worth it. Great food.
"Grand Hyatt NYC"
Hotel is in a great central location, Grand Central Station is connected to the hotel & the place to catch the airport shuttle is right across the street. Lots of places to go to buy food in Grand Central if you want to take food back to your room. Upon checking in, I felt as if we were pretty rudely serviced but maybe it was just the NY way' But when the clerk saw our hotel program status, she became a little more pleasant. We stayed only for two nights & our room was available for early check in & the beds were made up but the room was not vacuumed. The next day we came back to our room in the late afternoon & our room still wasn't cleaned, bed wasn't made up & towels weren't changed out. By staying at this hotel, you are basically paying for the centralized location & convenience. Grand Hyatt seems to cater more to the businesses rather than to families as there is a floor where conferences are held. We stayed at another smaller NYC hotel which (to me) gave much better service, nicer rooms but just a little out of the way & I would not stay at Grand Hyatt again.
"Decent place; good location"
Staff were pleasant, and my room was perfectly adequate for one person. The bathroom was small, but clean; however, there wasn’t space enough for more than one person, so I’d suggest reserving a larger room if that’s how you’re traveling. It’s a Hyatt, so one expects and receives a certain mid-level service. I was in town for a banquet at the hotel, which it handled perfectly well; the food was perhaps a bit better than OK. If one is looking for a special experience in NYC, this isn’t the place to find it, but for a quick ‘in and out’ it works well enough. The common areas were a bit anonymous and cavernous, and the hallways could use a refurbishment.
"Grand Hyatt NYC "
Hotel was in a good location, right next to Grand Central. Easy walk to time square. We stayed for one night as we managed to get a good rate through Booking.com. Being a Grand Hyatt, I was excited for luxury as in Australia the Hyatt in one of the top hotel chains available. The bed was comfortable, towels were nice though there was no mini bar and the shower was over a bath with a shower curtain (shower curtains usually make me rule out hotels instantly). Check in and check out was smooth and it was convenient having a mini mart in the lobby.
Credit cards accepted by the hotel: Visa - MasterCard - American Express - Diners Club - Japan Credit Bureau (JCB) - Discover
Check-in: 3:00 PM , Check-out: 11:00 AM