of TripAdvisor Travelers recommend this hotel
"The Grand Royals go the extra mile !"
The reception area is a little tired....floor could do with a makeover .... however the staff service, breakfast and little extras were exceptional and I would recommend this hotel.Lots of extras in the bathroom and The Times delivered free of charge too.
Excellent hotel, although rooms are ver very small. We were given free tea and coffee on arrival, which was a lovely touch. To be expected of hotels in London. Close to tube station. Good breakfast, lots of choice. Easy to walk to Hyde Park to enjoy everything this has to offer. Would recommend.
"5 star service"
This was my first experience at the hotel, I took my best friend to their afternoon tea for two. It was for her birthday and the hotel staff made our experience and her birthday very special and memorable. When I made the booking I had mentioned it was for my best friend's birthday and the lovely surprise was when Manuela (the perfect waiting staff/host) bought out a little cake with 'happy birthday' written on top. The hotel made the special occasion even more special and I was very grateful and my friend was really happy. The afternoon tea was amazing we had a lovely and pleasurable time and will definitely return soon as well as recommend the hotel to our friends and family. We were overwhelmed by the waiting staff/host Manuela's service and hospitality. She was the perfect host very friendly, considerate, attentive, warm and welcoming. I would say it was the perfect service and that we had to compliment her in person and to the manager. She is a great asset to the hotel.Another staff member Hiral was lovely too. He was very friendly and attentive. The hotel itself was lovely too, very elegant and comfortable. The dark interiors of the lobby and the light interiors of the afternoon tea room were elegant and cosy. The menu was a knockout. Thank you to the hotel for a lovely experience, thank you Hiral and especially thank you Manuela for your perfect hospitality. We will definitely return soon.
An amazing hotel in a great location. The rooms are modern with comfortable beds. The staff are all very helpful and friendly. Breakfast was excellent lots of choice. The hotel is a couple of minutes walk from the nearest tube station and lots of restaurants. I would definitely stay at this hotel the next time I am in London and would recommend to friends. Thanks for a lovely weekend.
The hotel has really friendly and helpful staff. The rooms and bathrooms were a nice size and the location was in a good area with a lot of resturants and public transport around. I will definitely stay here during my next trip, and recommend it to anyone looking for a hotel in London.
Credit cards accepted by the hotel: Visa - MasterCard - American Express - Diners Club
Check-in: 2:00 PM , Check-out: 12:00 PM