Prestigia had this hotel at half the price of the American websites, great deal.Comment of V. Arvind , United States the 2016-12-18
Today we have asked for five times the housekleening service without any results. It 10 pm and they have answered me that there are no more service. It's incredible that on an Hotel like Hiltons happens things like.that.
Hotel and fitness area were top notch. Bed was very comfortable. Staff very helpful. Would recommend this hotel, was. Pool was a fun area, something for all. Will definitely stay here again if I am in the area
"A Great hotel!!"
I have never been in a huge hotel like this. The decoration is amazing , all inspired in Japan, delicate and extremely beautiful. The trasparent roof of internal spaces makes you feel to be outdoor, the natural light vitalize everything. The service is optimum, variety of option for eating and relaxing. I loved it!
"A beautiful hotel"
Save some time to enjoy the art in the lobby. Rooms were quite large and very clean. Internet was fast. The staff were very friendly and helpful. If you are visiting Dallas, I strongly recommend this property.
"Great water park"
Upon arrival I found the front desk extremely busy, but the check in process went as quickly as could be expected. The employees, both at the check in desk and throughout the hotel were extremely kind and courteous. The hotel itself was very clean and comfortable. The shower in my room had the strongest water pressure I have ever experienced anywhere!!! (It made going back home to my normal water pressure a little depressing.) The bed was comfortable, but not dreamy. The room was well appointed and the bathroom toiletries were top notch. The Hotel has two main purposes it seems, Business and Water Park! I was there on business, and each day there were vendors and groups meeting (other than the one I attended) all over the ground floor level, and yet there were an equal number of families in bathing suits heading to the water park after the pool opened. The water area was secure and had several neat areas, including a lazy river, a bar area, a sports area and plenty of lounge chairs. IT was around 100 degrees all of the time I was there, so the pool was very popular. The hotel has several restaurants and food options, and several restaurants within walking distance, but most of them are priced at the same level as the hotel food. Overall I really enjoyed my stay at this property, and would gladly take my family along in the future. ***Please be advised that if your GPS is not the most current version, you may get wrong directions as there have been new exits added which was not recognized by my device.(Driving in from the East)
Credit cards accepted by the hotel: Visa - MasterCard - American Express - Diners Club - Japan Credit Bureau (JCB) - Discover
Check-in: 3:00 PM , Check-out: 12:00 PM