of TripAdvisor Travelers recommend this hotel
"Downtown Boston at your doorstep"
Very welcoming and inviting personnel. The hotel is very centrally located, close to business center and relaxation of nice restaurants. The room, spic and span, was very convenient, spacious and enjoyed a excellent view. The gym is a treat, spacious, well equipped, allowing for ground exercises. It would benefit from adding a couple of real spinning bicycles, as the current ones are of very limited use to experienced cyclists, and only fit oversized behinds (that probably could benefit from some exercise). Breakfast is very good, and actually contains some food for more health-oriented individuals. I certainly recommend this hotel both for business travels or a family- outing.
"Great service, clean and friendly!"
This hotel is centered in the Back Bay area of Boston and is within walking distance of the wonderful Prudential Center mall, a T-station and many lots of great little restaurants. The staff is friendly, our concierge, Shakeira, and the doorman, Vernon, were especially helpful. They have a 24/7 self-service food stand behind the desk stocked with sandwiches, salads and snacks, that was nice to find when arriving after midnight. There is a Starbuck's in the lobby for morning fare and, though we didn't try the restaurant, it looked appealing. Our double room was very clean as was the lobby and hallways. We would not hesitate to stay there again!
"Great location & hotel"
I have stayed at this hotel a few times and absolutely love it. The staff goes above & beyond. The location is great. Close to Fenway which was our reason for visiting. Will stay again when travels take me to Boston.
"Business and pleasure"
Great hotel, great location, perfect for walking the back bay, newbury street area. Hotel very clean, quiet, friendly staff Bathroom updated, modern and chic. Not far from T station. Many restaurants and nice shopping in the area. My husband especially loved Eataly in the mall... we would choose to stay at this hotel again.
"Service was Great but the Bed.. HORRIBLE!!"
We checked in for 4 nights, and although the amenities and service were great, the bed.. well that was horrible. First I am a big guy, and the bed, seemed like a Full to me, although the staff kept saying it was a queen. (NOT) It was very uncomfortable too, every morning I woke up with aches all over my body. The staff also said that was the only size beds they had available in the whole hotel.
Credit cards accepted by the hotel: American Express - Visa - MasterCard - Diners Club - Japan Credit Bureau (JCB) - Discover
Check-in: 3:00 PM , Check-out: 11:00 AM