Karen in dinner dining room was excellent--her suggestions for items on the menu was superb. quality of food was the best I've had in a hotel rest. The entire staff from the front desk, to f&b, to sales were great . a special mention to John Read and JP were very attentive
"Excellent Stay! "
This hotel (especially the Hilton Honors floor) has obviously been updated recently. Very comfortable, clean, sleek rooms with modern amenities... like USB ports in the headboards! We had a beachfront room with a great view. Getting to the beach from the room was as easy as taking the elevator downstairs and crossing a short bridge. The breakfast buffet and cooked-to-order egg/omelet station put it over the top. They had everything you could want for breakfast! But service is what really stood out. Everyone was so nice and helpful. We truly enjoyed our first trip to Cocoa Beach, and we would definitely choose this Hilton again.
"Overall excellent value"
Stayed three nights recently on a business trip, and had a great experience overall. Yes the hotel needs a bit of updating but besides that everything worked, the staff was great, and the tiki bar on site was an excellent value having pretty good food and very good pricing, with an excellent happy hour to boot. Excellent bar staff as well. I will be staying here for sure again on in the near future.
We stayed at the hotel for 7 days before going on a cruise. When we arrived after a long day they had no reservation for us even though we had booked with virgin a year in advance! The reception staff were so helpful they telephoned virgin and sorted it straight away. The room was clean and comfortable, the food in the tiki bar was very good and reasonably priced. The location on the beach was perfect, we walked to the pier whenever we could and had a drink in the bar at the end of the pier. The hotel even did a rocket launch party. We really enjoyed our stay and will definitely go back there if we stay in cocoa Beach again.
Ran into some issues with the room AC pouring condensation all over the bathroom floor. Karrie did an excellent job in ensuring the issue was quickly resolved. In my opinion, she showed sincere concern and regret and went above and beyond to make my staff comfortable and pleasant. I would also like to point out the exceptionalism of the breakfast team. Adam, the egg chef, was a very positive and cheerful welcome every morning. He prepares the best omelets anyone could ask for. Thank you, Adam, for helping start my day off right! Well done, Hilton, Cocoa Beach team!
Credit cards accepted by the hotel: American Express - Visa - MasterCard - Diners Club - Japan Credit Bureau (JCB) - Discover
Check-in: 4:00 PM , Check-out: 11:00 AM