of TripAdvisor Travelers recommend this hotel
This hotel was just ok. The front desk staff should be more friendly.. The waitress at the bar they were snobs toward me. I got more respect and better treatment from the cleaning ladies and men that I ran into. The standard beds are small but comfortable. My room was clean and in the end that is what matters most.
"Professionally handled business travel"
I stayed for one night in the beginning of May. I had some unique requests owing to a conference that i was attending that week in town. Their professional staff handled my requests correctly the first time. Really appreciate that! The room--one king size bed--was great. The desk had plenty of plugs to handle laptop, charging phone, etc. Shower was a treat!
"Overall Great Facility"
The customer service combined with the overall quality of this hotel makes it a great choice while in the Dallas area. Has a great bar and dining facility along with an excellent options for working out. Great access to primary interstates, toll roads, and local fare.
"Check in during business hours and eat early"
Well if you decide to stay in this hotel try to check during the day or you have to wait for valet, your box stored in the security room (security guy does not work at night) and make sure you bring food because bar and room service closes at midnight which is ok but also the convenient store closes (at 9pm)..... next time I will choose a Hilton garden inn or another brand less expensive and where you have a convenient store open 24 hrs!! Hilton Hilton .... lot of rooms poor in service.
"Business and Family Trip"
Had training for my job and decided to bring the family along for the experience. The hotel itself was nice. The bathroom wasn't very clean. The tub drain was clogged, which was gross. The pool didn't get cleaned literally until AFTER my family decided to use it. The parking was expensive, but we were offered a discounted rate provided by the training management team. The staff were very courteous and super helpful. The obvious upgrades to the hotel added a more modernized look. I didn't eat at either café, but from what my co-workers exclaimed, I didn't miss out on much. We had a double bed room, the beds were small, thought they were queen sized. Overall, it was decent.
Credit cards accepted by the hotel: American Express - Visa - MasterCard - Diners Club - Japan Credit Bureau (JCB) - Discover
Check-in: 3:00 PM , Check-out: 12:00 PM