of TripAdvisor Travelers recommend this hotel
A 10 day business trip in San Diego is not your normal stint away. Staff throughout the hotel were first class and I would recommend this hotel. Stunning Bay location and juat 10 minute walk to Gaslamp District.
Great location right on the Bayfront. Big efficient, modern designed full-service hotel. Enjoyed the stay - had commanding view from my room. Staff were very slick and efficient. Would have been great to have a fridge in the room. Everything else good apart from room service food was unappetising and overpriced
"Great Hotel, Amazing Views. Highly Recommended"
Everything about the hotel was great! Perfectly located near Gaslight District & Seaport Village. Bay view rooms are amazing. Room was good sized, clean & comfortable beds.Compliments to F&B manager Joe Carr who accomodated us with Vela menus at the lounge because Vela was closed. He followed up to make sure service & food were satisfactory. Melanie, hostess at Vela greeted us each day with a smile. Benjamin ,front desk was very pleasant & helpful. Overall had an amazing 4 day stay.
I spent about a week here on business. It is perfectly located next to the Gaslight District in San Diego and right on the water's edge of San Diego bay. The facilities were excellent and the hotel caters wonderfully for business travellers and families alike. I have no hesitation in recommending this hotel.
"Staff needs commen courtesy training"
While this hotel is in a great location the treatment of the staff greatly decreased the enjoyment of my stay. The best way to describe it is they just did the bare minimum of what their job required. No helpfulness, no smiles, no trying to create a pleasant stay. While I️ encountered no issues they just were not pleasant or kind. A far cry from other Hiltons I️ have stayed at. From the front desk to the bell man to the concierge to the maid no one looked happy or smiled. It was weird and quite a few of us remarked how the staff was not helpful or kind.
Credit cards accepted by the hotel: American Express - Visa - MasterCard - Diners Club - Japan Credit Bureau (JCB) - Discover
Check-in: 3:00 PM , Check-out: 12:00 PM