Place is gorgeous. Bathrooms are a bit small compared to other resorts.Comment of B. Giulian , United States the 2016-10-30
"First Bad Stay We've Had Here"
No WIFI almost 2 days, no phone or tv for a day. Digital Key and room keys did not work for 2 days. Not a lot of help getting things resolved. Go here 3 times per year and never had any major issues until now.
"Nice relaxing trip"
To be honest the whole resort/ layout is a bit confusing - multiple buildings and poor map. We couldn't find our room at all and finally had to get the bellboy to lead us on his golf cart. Rooms were spacious although very musty smelling - we stayed in the casitas. Overall a good experience and relaxing. We never ate at the resort though - lots of options close by. Views and scenery are Amazing.
"A good second choice"
Not adequate in term of cost / benefit. asked for a meeting room and the cost for 8 hours was 1000 dollars, not including data show (another 400 dollars). Hilton Honours condition is not visible when you ask for benefits. I was there with a group of 12 people for 14 days and we had issues when asking for a half an hour late check out...in summary poor understanding about client needs.
"A great stay"
Had a wonderful stay at this beautiful resort! The staff was very nice. The breakfast buffet and staff was wonderful. Had a great stay. Will certainly return. The views are wonderful of the Catalina mountains. Concur isn’t to so much!
"Love this resort"
Nestled next to a beautiful mountain range, this resort is laid out beautifully. The staff go above and beyond every time I visit. If you have kids, be sure to visit the pool during movie nights and when they are making s'mores poolside. I am here for business once per month and I am always happy to get to relax at this Hilton when I am in town.
Credit cards accepted by the hotel: Visa - MasterCard - American Express - Diners Club - Japan Credit Bureau (JCB) - Discover
Check-in: 4:00 PM , Check-out: 11:00 AM