Best hotel in Warsaw so far.Comment of L. Henricus , Netherlands the 2015-06-28
Très bon hotel bien situé. Pratique de très bons tarifs Durant l'été.Comment of Z. Bernard , Netherlands the 2015-06-01
Hall d'entrée et chambres très agréables et propres, personnel efficace. Petit déjeuner de très bonne qualité, wifi gratuit. Un très bon 5 étoiles...Comment of M. Alain , Belgium the 2015-03-25
This is a lovely hotel visually. It projects tasteful elegance. It offers every luxury you'd want from staff service to comfort of rooms to wonderful food. It also has every amenity and the location is very convenient. I can't wait to go back!
"Not Exactly Customer Friendly"
The hotel and room were nice, however the staff were not very friendly or helpful. It was kind of like no one told them the Russians were gone. We went for the breakfast which would have been wonderful if the hot food was hot - it was ice cold. When we complained they said they would take it off our bill...they didn't. Not only that, but when we told the reception desk that we didn't want breakfast there the next day (they ask you when you check in) they said too bad, it's nonrefundable! This from a Hilton. They ended up taking it all off. If you go into the little mall attached behind the hotel, there is a great little breakfast place as well as a grocery store, If you want service from the bar, sit at the bar. We were sitting in the lounge area and two different waitstaff took our orders for drinks but we never saw them. However, when we sat a the bar the next night, the bartender made awesome cosmos. There are some nice restaurants nearby as well as the Warsaw Uprising Museum. The taxis in front of the hotel are nice, honest ones that won't rip you off.
"Beautiful, Modern Hilton in the heart of Warsaw!"
This Hilton hotel is located in the heart of downtown Warsaw and is very new and modern. Lots of glass, steel, marble and warm woods make for an elegant lobby entrance. The front desk attendants were very accomodating and assigned me a room on the top floor of the hotel. The banquet staff was very efficient and the food was decent. The hotel is kept immaculately clean and I could hardly find anything that needed cleaning, dusting or painting. (I wish all hotels were like this). The bathroom was large, spacious and well-appointed with a separate shower and tub. The hair dryer was in the dresser in the bedroom. The views from my 26th floor room were breath-taking. If I return to Warsaw on business or pleasure, this will be my place of choice to stay.
"Beautiful Hotel with an Amazing View!"
This hotel is beautiful and does a good job of upgrading diamond members when possible -- I received a two room suite with an amazing view, and the staff went out of their way to be helpful and give us information about the city. I felt as if I was treated very well, and practically every staff member spoke fluent English, which was very helpful since my Polish is limited if not non existent. One downside, the pool is not available for children to use, it is really only available as a part of the gym/spa for swimming laps. As we had our five year old son along, this was disappointing; however, it does not this one their website. Overall though, it was an amazing stay in a beautiful facility, would definitely recommend it!
"Excellent stay with great breakfast"
Stayed here for a few nights and absolutely loved it. The location is not super close to the old town however it is within walking distance of transport. The rooms were great and had everything you would expect of a Hilton hotel. Excellent large bed and super soft pillows. Great shower and bathroom which was stocked with nice toiletries. The breakfast in the restaurant is excellent as well, with a full buffet style with touches of local Polish food. Would easily stay here again if in Warsaw.
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 2:00 PM , Check-out: 12:00 PM