of TripAdvisor Travelers recommend this hotel
"Nice hotel in very nice city"
Enjoyed a nice stay for one night - arrived as part of a large group (28 people) and our arrival was prepared in advance by the hotel - well done. The room was clean with OK size and lay-out. The hotel is located near the city centre and within walking distance to both the shopping district and the Guggenheim museum.
Ok hotel. Needs to update several things. But the worst part is the noise the staff creates when cleaning the rooms because the rooms are so badly isolated that you can hear every step of the process.
"Excellent 4star hotel walking distance to everything"
Nice room, staff very helpful and pleasant. Parking, breakfast and a Club upstairs on roof terrace. What more could you want. 10 minute walk to the Guggenheim and Bella's Artes museums and a walking street right outside. Even walked to the Casio Viejo. Next time in Bilbao we'll stay here again
"Nice location. Great services. Staff so-so"
We got here during Aste Nagusia, the busiest period in the year. At the time we arrived, the toreros were leaving the hotel on their way to the Corrida... the hotel surroundings were crowded. The rooms have decent size, correctly appointed and comfortable. No noise at all. The hotel is located right next to a street full of pintxos places. The staff at the reception desk were not super friendly and everytime we had to ask something we were treated as they were doing us a favour. This was the worst part of the stay. Otherwise the hotel is great and central but I would probably opt fot the other hotel of this chain in Bilbao, we found it much friendlier.
"Central Location-Modern Hotel"
Hotel is ideally situated for city sight-seeing and nearby access to metro line. This line has direct links to the coastal beaches nearby (Getxo and Plentzia). 5-8 minute walk to Guggenheim and 15 minutes to Old Town, this walk also brings you directly through the main shopping street in the city. Roads in area quite safe, some pedestrianised for extra safety.Tapas bars all around the hotel and down nearby streets. Hotel is very modern, with Nespresso machines and other facilities in each room. Travelled with 1year old child and hotel was very accessible for a buggy - lift down to reception and up to rooms. Cot made available with clean sheets and covers. Bathroom was of good size and had good ventilation. 5 steps on the way to our room, following the lift, be sure to ask if you require help with luggage or buggies. Staff very friendly-free wifi- ask at reception for code, changes weekly and this wifi was very strong. Hotel restaurant- quite reasonable and has on-street dining area for real Spanish atmosphere.
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 2:00 PM , Check-out: 12:00 PM