of TripAdvisor Travelers recommend this hotel
"Great location, not so great hotel"
We stayed here for one night in the middle of October. Previous to our visit, we checked the hotel website for parking, and noted that there was a car park on site, with no reservation necessary. Not the story when we arrived and were told the car park was fully booked. This was a bit of an inconvenience. The hotel itself isn't much to look at from the outside. It is in a great location though, and central to cafes, bars, shops etc. The reception area is really quite nice, and although we didn't eat or drink in the hotel, the bar looked nice too. Our room however, scabby! It really needed some TLC! It was very basic, and rather dated. Not generally what you expect from 4 stars. Although it was generally clean, there were cigarette burn holes in the headboards to the beds, the doors were very chipped, back to the natural wood on the corners, making them look really tired and as if no effort had been made to provide tidy accommodation. The bathroom was generally clean, but requires updating, and the shower head needs a deep clean. Chances are, if we return to Bilbao, we won't stay here again.
"Good hotel in the centre of the city"
This is a good hotel in the centre of Bilbao. Spacious rooms, good service and bif breakfast buffet. The biggest issue might be that there is a school next to some rooms, which might make the mornings a bit noicy if opening the windows.
"Two nights inn this very well situated hotel"
This is a good value hotel. Rooms were clean and well appointed. It is very central to all of the city and tourist attractions. Good little tapas restaurants nearby which also served good simple breakfasts. An easy walk to the Guggenheim and Old Town.
The location is perfect, really center but average for the price! Double room more than correct except the bed 140 cm. No view and window in a patio with air conditioner noise. Breakfast is a disaster.
"Two days with a party of friends"
Great room/suite, very comfortable, well appointed bathroom, excellent shower. Looking closely the room looked well used and in need of a little tlc, but I am nit picking. Staff very attentive, helpful, willing to talk and advise. We didn't eat at the hotel as there are plenty restaurants and cafes around this city centre venue. Breakfast not included and an extra. Overall very good value.
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 2:00 PM , Check-out: 12:00 PM