of TripAdvisor Travelers recommend this hotel
Stayed here for the BBK festival and loved it. Staff were lovely, particularly Vanesa on reception, she was very helpful. Rooms were clean with everything you need. You can even hear the festival from our room. Great location, roof top bar too. Only minor thing was I left my phone charger in the bar and never got it back, staff on that occasion didn't seem overly bothered. But I'd definitely stay there again.
"Great location, good sized rooms"
9 of us travelled together to Bilbao for a music festival and selected the Ercilla primarily based on location, and on the fact that they had the required number of twin rooms (all friends travelling, not couples). However, when we arrived, it turned out that 2 of the 5 rooms booked were actually doubles, rather than the twins that the booking specified, due to availability. Given that there was nothing that we could do about this, we didn't make an issue of it. However, it was annoying given that the booking had been made several months previous and there had been no mention of this, and no communication to this effect. The rooms themselves were fine, good sized, clean, with plenty of storage space and a good sized bathroom. We also had access to the 12th floor terrace bar, which had good views all around the city. The location was good and central for all the places that we needed to be, with a taxi rank outside to take us half way up the hill to the festival. There's really not that much I can add, as we weren't in the hotel for anything other than sleep after returning from the festival early each morning! All in all, despite the issue with the room types, the Hotel Ercilla was a good selection for our needs.
The main advantages are the place (center of the city) and the price. Rooms are rather old. My colleague had the issue with the air-conditioning. Breakfast is usual. Cousin is good like any other in this city.
"In the city center "
I stayed 2 nights,right in the city center,near to Guggenheim Bilbao Museum,the room was very large but at the back of the hotel,there is a school which I guess 2 layered windows is put for this reason to block noise,coffee machine in the room was so nice,breakfast is evet nice
Always stay here when in Bilbao, had two nights recently in June 2017, Location, Location, Location this Hotel is perfect! A Quiet, calm, civilized and cool oasis in a hot, busy and manic city. Thank you all at The Ercilla Hotel.
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 2:00 PM , Check-out: 12:00 PM