of TripAdvisor Travelers recommend this hotel
we have stayed in this hotel last year and were very happy so we decided to stay again this year. we booked the hotel for 16th to 20th of november 2017 and we paid in full E464 However due to family circumstances we need to shorten our stay by 1 night. We contacted the hotel and explained we were after paing for 4 nights in full and we will now be leaving 1 day early. We told them we didn't want any type of refund but asked could they upgrade our room or even add in a breakfast or dinner for one of the days.they told us to contact booking,com about it as we made the booking through them. we contacted booking.com and explained, we were put on hold while the assistant contacted the hotel on our behalf. after 5 minutes the assistant came back to say the hotel were willing to do absolutely nothing at all for us. we then rang the hotel direct once more to tell them we rang booking.com as they had asked us to do and we got nowhere. the receptionist then said that they won't be doing anything at all for us. after getting paid in full for 4 nights and now we are only staying for 3 you would thing a breakfast complimentary for one of the mornings would have been a kind gesture. we have no choice now only to stay this year but i will not be staying again after this.
"Good holiday! Good Hotel"
Stayed in the Fuerte Hotel Marbella for 6 nights Location was great and if you like the beach this hotel is located next to the beach and the harbour. Other places nearby are the promenade, the old town and shopping area. A must visit
"Excellent location on the sea front"
Recommended to stay by 4 different sets of friends. Not disappointed. Had a great week with superb room with balcony overlooking the pool, gardens and the sea front. So convenient for all the restaurants along the promenade and only 5 minutes walk to the Old Town and Orange Square. Well organized friendly staff excellent pool and all done with a smile on their faces.
What a place, hotel was excellent, the service was brilliant and the food out of this world. The staff are friendly and we're great with my son and the location is top notch. Only negative from my point of view was the wifi was shocking and it was nearly impossible at time to even send an email. Other than that I can not fault our stay.
"Another great holiday!"
Our third time at this hotel. The hotel is in a great position, with lovely sea views, promenade and old town on its doorstep. Staff excellent, reception staff very good, special mention of Andres who prepares the freshly cooked fish and is always so happy and helpful. Rooms clean, lovely comfy beds and pillow menu available. Two pools, larger one very warm, beds on beach, and good poolside service. Cannot find any faults at all, have already booked for next year!,
Credit cards accepted by the hotel: Visa - MasterCard - American Express - Diners Club
Check-in: 12:00 PM , Check-out: 12:00 PM