of TripAdvisor Travelers recommend this hotel
"Convenient and welcoming hotel"
Initial concern was where to leave the car ... it turned out to be no problem as the valet service works fast and efficient. Access to the Gaslamp Quarter restaurants is in walking distance. Petco park just around the corner. Nice and spacious rooms with good sleeping comfort. Also pretty easy to navigate out of the one way road system in San Diego, if one heads out directly to the highway. Great memory on the breakfast place with fast, efficient and flexible service. A place to like.
"OUR FAVORITE HOTEL DOWNTOWN SAN DIEGO"
We have stayed in many of the upper scale hotels downtown San Diego. We had a friend recommend the Hotel Indigo because of its prime location to Gas Lamp. We now have stayed there twice and we are so taken by how wonderful it is! The staff is the most courteous group of people we have ever experienced. On both of our stays we had the same front desk person. His name was Hector, and he was amazing! SO professional,welcoming, courteous, and friendly. He made our stay over the top! The entire staff is really great. I have never seen service so consistently incredible at a hotel! Hotel Indigo a MUST!!!
"Stay was amazing!"
We stayed over Christmas, as our daughter lives in the Gaslamp area. The staff was the most friendly and accommodating of any other places we have stayed. Rooms were spotless and updated. One of the elevators broke, so a bit inconvenient for a day. Didn't take them long to get it fixed. I wasn't that impressed with the food. Very expensive and a small amount, but there were plenty of great places to eat close by. The location of the hotel is in perfect walking distance to shops, restaurants and a doable walk to Petco and the Marina. Will absolutely stay again!
"A MUST STAY"
I can't even being to describe the consistent level of service at the Indigo. The staff was BEYOND helpful any time of day or night. I must've had SO many requests that were speedily and efficiently completed. The location is perfect - especially if you're planning on taking in a Padres game (a quick stumble to the park), and close to dozens of amazing restaurants. It's a quick trip from the airport which is key after being on a long flight. The rooms are wonderfully spacious and mine had a great view of the park! Their conference room was perfect for our needs - and the staff that worked the back to back meetings were timely and super helpful with last minute requests. The rooftop bar is awesome - and doubled as a great work space when I needed to get out of my room for some fresh air. I cannot suggest this hotel more - the PERFECT downtown SD choice. I will most certainly be back!!
I must admit I was overall a tad underwhelmed by the Gaslamp district. Don't get me wrong it is fun and happening but seemed no different than the "hip" street in your own city. Having said that we didn't get to experience what it is like when the Padres are in town so maybe we didn't get the full experience. However, we absolutely loved the Hotel Indigo, it was like a calm little oasis. Rooms were huge with great views of the city and ballpark. Rooftop bar was breezy and relaxing with great service. As some of the other reviews mentioned if you are in need of a pool simply ask the front desk and they will direct you to their sister hotel a few short blocks away.
Credit cards accepted by the hotel: American Express - Visa - MasterCard - Diners Club - Discover
Check-in: 3:00 PM , Check-out: 11:00 AM