of TripAdvisor Travelers recommend this hotel
"Almost perfect "
Excellent location / amazing staff and service / lovely bar area / carpets in the lifts! / lovely room and super comfy beds / helpful and attentive staff The restaurants within the hotel are expensive so if you want to enjoy authentic food go elsewhere - the dim sum opposite the hotel is amazing - it's authentic - don't expect fine dining but expect great prices and food and real HK food! (Although we weren't brave enough to try the chicken feet!!)
"Love the staff, bit old fashioned "
This place has an air about it, timeless or stuck in time, don't get me wrong, I've been staying here for 5 years, rooms are lovely, happy hour at the bar great (background music dreadful) staff are lovely, it's just a bit dated now with an old air of grandeur and would definitely appeal to an older clientel
"great hotel, great location"
My family of 15 (adult children and spouses and grandchildren) stayed here in Dec 2016. The hotel is beautiful and well located. The breakfast selection was excellent. It is an easy walk (20 minutes) to Nathan Road and the Star Ferry. We needed adjoining rooms for some of the families with young children and at check-in they made sure that we got the rooms. The next day the hotel manager saw us in the lobby (hard to miss 15 people) and asked if the rooms were satisfactory and we assured him that we were happy with them and said that the check-in went very smoothly. We mentioned that we were travelling to Thailand next and were also staying at Shangri La Hotels their. He said that he would call ahead to each of the hotels and make sure that they reserved connecting rooms for the families that needed them. This was service beyond our expectation.
"Shangri la Kowloon"
We had just checked our the same morning from our stay at Bangkok Shangri la resort and flew into Hong Kong to check into Kowloon. Not the same experience at Kowloon as the wonderful experience we experienced in Bangkok. Upon arrival, as Golden Circle and Executive Suite, no greeting or escort to room. Room was not properly clean. After reporting to Mgmt, they offered us a wonderful room that was clean with harbor view. Mgmt received our feedback and appreciated it as learning. The mgmt ensured the remainder of our stay was excellent.
"Must stay Hotel"
This is the hotel to stay at if you want to be close to everything. Beautiful rooms with fantastic view of the harbour. Great facility, Great people, Very good restaurant, walking distance to everything including the train and the every station if your journey take you to china. And if you want to book a restaurant you must see Ms Daphne Suen.
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 2:00 PM , Check-out: 12:00 PM