The Petit Palace Art Gallery is a boutique hotel situated on calle Jorge Juan, between calle Serrano and calle Velázquez, in the exclusive area of antique shops and galleries near the National Library, El Retiro Park and the Archaeological Museum. The hotel occupies a fully remodelled landmark building erected in the early nineteenth century, with an exclusive outdoor coffee garden.
"A Lovely Stay"
We had a very comfortable stay at the Petit Palace for three nights at the end of October. It was easy to reach the hotel from the airport by taking the commuter train on a Sunday morning to the National Library then walking a few blocks. We were delighted that a room was ready for us after a long international flight. The check in was efficient and friendly. Based on their recommendation we popped into the coffee shop down the street for a snack before a nap. There was plenty of space in our room and the bed was very comfortable. The wifi connections was very good. We found the location to be very good. During the day we were off touring and in the evening it was simple to take transit back to this somewhat quieter neighborhood. The one downside we found was that the only way to have a coffee in our room in the morning was to go a block and a half to get it and bring it back.
We stayed at Petit Palace Art Gallery for two nights. The hotel is excellent, just like the area it is located in. Very safe and easy to walk around. The room was very spacious with many plugs and all the necessary amenities a tourist would need (there was even a shaving kit available!) The staff at the hotel was very friendly and available to help 24/7. They even farewelled us in our language (greek), which is something we've never experienced in other hotels. I would surely recommend it to anyone who wants to visit Madrid for some days.
"Excellent Hotel Service"
This hotel located in the middle of shopping district of the Calle De Jorge Juan street. We had booked one room in this hotel for two days and two night early this month. On the first day when we arrived early in the morning, we cannot check into the room because before the standard check in time at 12 noon, the receptionist was really helpful to allow us to placed our luggage in their office and give us brief explaination about nearby tourist attractions. Since we need to check out early in the morning on the last day, the receptionist even recommended us to deduct breakfast charges on the last date.
We stayed at thios hotel 1 - Habitación Doble from 24/09/2017 26/09/2017. The area where this hotel is wonderful, good restaurants and unique shops. The reception was not very up to a hotel like this, but we thought it would be the moment we arrived. A little inattentive as you might do something else. We were a group of 6, my sisters and their husbands, (3 couples). The room we had was 208. It was initially very comfortable, a large bathroom but had no place to put the soaps and pots but it was so good the shower that we did not care. at 7 AM (first morning) in the morning, the only day that we could sleep, they began to drill and hammer in a terrible way. Noisy! already at 10 AM we went down because we could not do more. We were informed they were doing a construction right next to our room !! I do not understand because they did not report it before! we wanted to change rooms and they gave us one key (nobody came with us) on the 5th floor to check it out, but that was recently paint, smelled of paint and had dust. We decided to stay in the same room since the next day we would leave from 8 AM to the airport. we complained we only received a very sorry. Regards, Patricia Salazar
"Perfect location, excellent decoration but noisy... :-("
We loved the room. Three windows opening to the trees, the room is spacious and generous. It has been recently refurbish, so everything is brand new. Confortable and practical. Excellent design. The problem is that the hotel is surrounded of restaurants and bars. When customers go out, they talk and scream until 2 AM. Impossible to sleep. At 7.30 AM the restaurant's staff take glass to litter (imagine the noise..). You can not battle against the madrileño's habits: they like to speak loud and until late in night (it was Monday, I can't imagine a Saturday...) So if you look for a nice hotel, perfectly located, this is THE hotel. But take your headphones or plugs for your ears...
Credit cards accepted by the hotel: Visa - MasterCard - American Express - Maestro - Diners Club - Japan Credit Bureau (JCB)
Check-in: 2:00 PM , Check-out: 12:00 PM
Special conditions may apply when booking more than 5 rooms.