of TripAdvisor Travelers recommend this hotel
"Outsatnding service in quaint but modern hotel"
Before arriving at the hotel, I had contacted them from the UK regarding various facilities and services and would say that there responses were about the most priompt and helpful I have had. The same excellent and helpful service was shown by the staff at Reception-every single one was equally helpful. Being a visitor from overseas, this made my stay much more enjoyable trhan it would have been otherwise The hotel has quite quaint but stylish decor but has managed unusually to combine that with ultra modern facilities It's very well located inn the "Gaslmap Quater" and easy to get buses or the trolley/tram without going far from the hotel. There are a very large number of down and outs in the gaslamp area as a whole but none bothered me or other pedestrians. the area seemed very safe at night as well
"Won't Return to a Kimpton Property"
While some staff were very friendly, they were out-weighed by others who were incredibly rude or dismissive. I've always liked Kimptons, and have recommended them to friends for years, but not any longer based on our experience at this property.
We were in the Solstice Suite. Very first day found the shower was broken and handle to shower would get stuck or just come out for the flexible hose causing a mess. First day a guy came and said can't be fixed, just don't use the flexible hose shower. No more follow on from staff. 2nd day the handle came off when young baby was taking a bath, causing a mess. Called staff again, same story, can't be fixed. This is supposed to be their top of the line suite. Went to the front desk and they gave us keys to the room next door and said go take a shower there. Also, made it seem like they were doing us a favor by doing so. Overall housekeeping did a poor job, had to call multiple times to get them to come and clean the room. Was a poor value for money and left a bad taste.
"Brief recent review"
Have stayed at Kimptons in other cities. This Kimpton met the expectations generated by the others. Nice hotel, staff, restaurant and amenities. Easy walking to downtown San Diego Gaslamp restaurants. Would stay again.
"New Years Eve Partay on the Pool Deck!"
What a beautiful hotel right in the heart of downtown San Diego. We had a lovely suite, 603, for our NYE festivities and the team at the Solamar did not disappoint. Everyone was so courteous and nice.. I wish we could have stayed longer. Everyone at the Valet, room service and especially Kayse and Tim at the front desk were superb! I highly recommend this hotel for business or leisure. We didn't get a chance to eat at JSix because they were booked but we did sample some room service items and they rocked! I look forward to coming back soon.
Credit cards accepted by the hotel: Visa - MasterCard - American Express - Diners Club - Japan Credit Bureau (JCB) - Discover
Check-in: 3:00 PM , Check-out: 12:00 PM