A very nice hotel and very well located. Just at little smile in the reception and assistance with the luggage was missing.Comment of L. Per , Denmark the 2015-09-07
Reasonable rates and Perfect location - between East Nanjing Rd and People's Square station.Comment of N. Charissa , Singapore the 2015-07-13
"Deteriorated since last visit"
Not the friendliest place I have stayed and smiles among the Reception and bar staff are rare. That said the rooms are generally ok but plug sockets hanging off the wall are of concern. The Breakfast was very nice and the young staff were a breath of fresh air and very friendly. The location of this is magnificent but it needs to up its game to restore it to its former glory
Back to Shanghai after many years, I opted for this hotel and it was a perfect choice. The hotel: room and bathroom are posh, large, well laid out and very clean. Spa is spacious and well kept/clean: swimming pool, 3 jacuzzis (hot, cold and lukewarm water), steam room, sauna, showers. Gymn is also quite large. Staff is quick and attentive. A lower note for the restaurant Riviera as there is - in my opinion - room for improvement in the quality of food. The location is extremely convenient: close to shopping paradise Nanjing Road, close to People's Square (3 metro lines), walking distance (15 mts) to the Bund, plenty of little shops around. Definitely a perfect choice, which I highly recommend. .
The location is excellent. Highly recommended. We stayed here with our children and my parents for three days and the experience was great The Hotel and the staff was over whelming and welcoming. It was a fresh breeze after being in Beijing for four days where we had an issue communicating. The staff was good and could speak English. I highly recommend this hotel. Its in the heart of the pedestrian street and close to peoples square. It was a wonderful experience. The rooms were clean and the Breakfast was lavished, Good Hotel, Great Service and recommended!!
"Great Hotel in a Convenient Location"
Very happy with the decision in booking this hotel in such a convenient location, close to shopping, groceries, transit, the Buns and right in the middle of all that's happening. Check in was speedy and received a nice upgrade to a suite. Room was spacious and clean with a nice view. Bathroom is exceptionally clean and well laid out with a bathtub and shower. Bed is firm per other reviews but it is my personal preference and quite comfortable. Staff is courteous and the gym/spa is well equipped. Also love that there is a pool! Great value overall for such great hotel. Looking forward to the rest of our 5 day stay here!
"Comfortable hotel in good location."
Hotel is very comfortable. Good size rooms and well equipped. Free wifi in rooms & lobby. Overall a pleasant stay. Food & drinks not overpriced compared to area and Hotel in good location just off Nanjing Rd. And walking distance to the Bund.
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 2:00 PM , Check-out: 12:00 PM