"Safe, luxurious, well-located and yet value priced "
Stayed here for five nights at the beginning of our trip, then one night at the end. Rooms are on par with fine hotels we have stayed in around the world. We stayed in a suite both times since it was a affordable. Floor to ceiling windows showed off the views. We used the gym which was adequate. We used the spa for excellent massages - again great value pricing. We ate at the Chinese restaurant one night for a break from the Market Cafe. It was okay. The Market Cafe though has a buffet that is amazingly diverse, with tasty options that are delightfully presented. After we returned from the provinces, we appreciated it even more. Just not enough stomach real estate to take advantage of so many wonderful options. Honestly, we would stay here just for the food. The service from the concierge was excellent - particularly because of a strong concierge named Eph. He was really competent, professional, and zeroed in on our needs without a lot of explanation. He’s going to go places. Highly recommend the AG New World Manila If you’re staying anywhere near Manila Bay and all the sights (walking distance to Rizal/Luneta Park and a little further on to Intramuros).
"Service at its best"
I stayed in new world Hotel from September till October approximately one month. First day I arrived I was treated like royalty front counter customer service officer could knot do enough to assist with my checkin. Security personal at the front were very professional and I felt safe. My room was excellent the bed was so comfortable I could knot ask for better cleanliness. My room was cleaned everyday by Arene Rona he was so helpful and could knot do anough for me that's why I need to mention arene in this review this is an asset to new works organisation and Erickson Tvazon who is the supervisor of the room attendants came and saw me in person to make sure all my needs were met I like to thank everyone in new world organisation.
"Friendly staff and excellent service. "
I had a pleasant stay at the hotel with my mother and sister. Stayed there for 3 days and was impressed with the staff. Thank you to the supervisor, Mr. Erikson Tuazon for quickly addressing our concern regarding the broken water heater. Thank you also for Ms. Mikie Alemania for the job well done in cleaning our room. Overall, it was an enjoyable stay. Food at the M Cafe was good but needs more selections. Staff and front desk personnel were accommodating and friendly.
"Residence club and Market Cafe at its best."
Services are same like in other 5 star hotel. I was assigned in one room that is probably a smoking room before. Immediate transfer were taken action. Residence club at its best.Although some staff doesn't know whats on the table. Food are excellent.Staff are friendly.
"Stay of Conales family"
My room attendant Mr. CJ Catangay and his manager Bryan Liong and his supervisor Daniel Pintucan has been cleaning and providing their services well in room 2926. Eversince we checked in the hotel, we have experienced their warm welcomes and they have showed their deepest regards to us for choosing to stay in their hotel. With this my family and I will surely come back to this hotel.
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 2:00 PM , Check-out: 12:00 PM