of TripAdvisor Travelers recommend this hotel
"Decent... Nothing extraordinary"
Has heard a lot about this property.. Hence was looking forward to a stay here. Rooms are strictly ok. Need refurbishing as maintenance hasn't been that great Exteriors are good and quite tastefully done though Food options esp for veggies are very limited and not that great Service is fine. So did not live upto my expectations. Maintenance is badly needed for this hotel
"Refreshing oasis in a busy city"
We love staying at the Kathmandu Hyatt! We live and work in Nepal and this hotel always gives us such a refreshing time, we return to our work with new energy. We love the Relax package the hotel offers. Thank you!
I am very happy to stay there. I mentioned some points in my report, so kindly consider them. Otherwise your hotel services was excellent. Hopefully i shall preference next time also. It was very memorable trip.
I was here with my friends for the brunch n it was very disappointing. The service was very poor. Table was full of empty plates n noone was there to clear that for more than 1 hour.Even we asked to clear it and it was very embarrassing to ask for several times to clear our table. I went to the bar counter personally to ask for tissue n 2 of the server were just busy on their own conversation and finally i got it after 15 minutes. However the food were good and the chef who was on barbeque was 👍👍. What I saw on staff was lack of training which need to have in 5 star hotel staffs.
As a loyal customer and frequent guest this has been a very disappointing experience in terms of room preferences, room condition, cleanliness, and in terms of making Me feel like a frequent customer.
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 2:00 PM , Check-out: 12:00 PM