"Not Hyatt standard"
We stayed one night as a family in two rooms, interconnecting. While there were a number of things which were good about the hotel (attractive grounds, the kids activities being table tennis, pool, fire pit) it was the rooms which let it down. They are dated. The carpet was old, the decor was old. The beds were comfortable. The heating noise was a problem, as other reviewers have commented. We didnt use the airconditioning as we were there in winter, but we were a bit surprised to see it is one of those stand alone dalek like things with a tube connecting to the outside. The hotel corridoors were very dated. Overall, the rooms felt a bit 3 star, although the grounds and facilties were better than 3 star. The breakfast was OK.
"Sweet and beautiful."
The hotel is quite small but very sweet. Room is small but quite modern, hot pool is perfect at winter. Location is in 10 minutes walk from sea-side. Restaurant is brilliant, food is very delicious. Perfect to stay with family.
"Nice location, near everything"
Excellent surroundings, nice hotel. Parking can be limited near the hotel entrance/restaurants if there's a conference. Very accommodating . Nice little patios on golf view rooms. Spa is nice, there's also tennis courts onsite.
"Lacking the standards of a Hyatt "
My family and I visited for a staycation weekend getaway. We usually stay at Hyatt brand hotels due to my World of Hyatt member status. We were underwhelmed with the quality of the room. Even though the room looked like it was updated, it still appeared 'dated' to us. The initial room we were provided was dark and did not have much natural light. We discovered that the carpet by the a/c unit was soaking wet, therefore we requested to be switched to another room. The second room was better, but there were some things in the room that were still dated such as the window/sliding door to the balcony. Also, the lobby was on one end of the property which made it inconvenient for us to access. The whole layout of the hotel did not seem as if we were staying in a hotel. On a positive note, the location is a short drive to the wharf and Carmel by the Sea.
"Always a good experience"
The staff is always welcoming and friendly doing everything they can to make it a pleasant and convenient stay. They go out of their way to accommodate special requests. This is a good place for repeating events such as conferences.
Credit cards accepted by the hotel: Visa - MasterCard - American Express - Diners Club - Japan Credit Bureau (JCB) - Discover
Check-in: 4:00 PM , Check-out: 12:00 PM