of TripAdvisor Travelers recommend this hotel
"Stunning business hotel "
This is a top of line Hyatt about half a mile from the French quarter and a mile from the walk along the Mississippi River. The lobby, atrium and rooms are ultra modern and beautifully done. The elevators use a clever digital system to select a lift and your elevator goes directly to your floor. The staff greeted me effusively on arrival and was exceptionally helpful.
This Hotel is beautiful and the staff are very friendly and accommodating. I ate at the Vitascope Hall in the hotel it had affordable price and the pizza is excellent. The location is excellent to near by sites like Bourbon Street or the Super dome.
"Great service Great stay "
From the moment we walked in to when we were checking out we were treated with outstanding customer service starting with Dottie checking us in and holding our bags until our room was ready, to calling us when it was ready so that we could walk over to the French quarter and check out the area. You are walking distance to everything, yet not right in the French quarter, we found that a nice thing as the crowds can sometimes get crazy closer to bourbon street. The hotel has everything you need pool, many restaurants choices and Starbucks the rooms are very clean and updated and everyone was so nice and helpful to even saying "thank you" comeback and see us again, as we were walking out with our bags! Nice touch, nice place!
"Convenient and Many Amenities"
The Good: Easy convenient location to French Quarter, Superdome, Arts District and Central Business District. Far enough away from the partying on Bourbon Street to be peaceful and quiet. Great gym, public areas nicely kept up. Rooms are fairly nice and clean. The Bad: No exhaust fan in the bathroom which meant the ceiling was peeling and it was impossible to do hair/makeup right after a shower. The bed and pillows were one of the most uncomfortable and hard surfaces I've ever had to sleep on in a hotel (and I travel at least 4-5 times a year). Wi-fi is worthless in the rooms but if you get conference Wi-Fi in the public areas, it is amazing. Don't count on getting any work done in your hotel room though. Very crowded for conferences which meant no late checkout (good for the hotel, bad for the guest who doesn't have a flight out until late afternoon/evening).
Booked 2 rooms for a single night prior to return flight home. Unfortunately when we checked in we were told that although they had the booking there was a problem with their 'inventory' and they did not have rooms available. This was resolved by providing roll-up beds in the lounge area of a suite. After our initial concerns this turned out to be a larger than average room with panaramic views across the city and as such not a concern. We were also offered money towards a meal and they did all they could to compensate for the mix up. This is a large hotel with the rooms being a fair distance from the lobby area. Free Wifi available. The hotel is located directly next to the Superdome and approx 20 min walk to the French Quarter.
Credit cards accepted by the hotel: American Express - Visa - MasterCard - Discover
Check-in: 3:00 PM , Check-out: 12:00 PM