of TripAdvisor Travelers recommend this hotel
"Group trip to celebrate 40th birthdays"
We just returned from a 5 day stay at the Hyatt Zilara. EVERYTHING was excellent; the service, food, accommodations, and atmosphere. We wanted for nothing. We stayed on the Zilara side and enjoyed restaurants on the Ziva side. Chantal at check in is friendly and welcoming. We loved her and she made our stay very special and memorable. Winston, Brandon and Robert were also very helpful and friendly. Windsailing was also a great experience and we were happy that it was available at the resort. My group of ten was very pleased and we hope to return again. By far, the best resort that I've been to and I am an avid traveler. We were sad to leave!!
Best girls trip we've every taken. The staff was amazing, service was excellent, and food was great. We relaxed by the pool and participated in the activities with the staff. Rented a cabana for 2 days to maximize our time at the pool and take naps. We went to as many restaurants as possible. We had Brazilian, Jamaican, and French... each meal was amazing. We had so much fun... we lost track of time and we didn't want to leave.
Beautiful resort and great food. Only a couple of issues: We had to ask for towels a couple of times and they wanted to do turn down service when we were getting ready for dinner around 5/6 pm. Took a taxi to go shopping, they talked us out of where we wanted to go so they could get a kick back. I would not have minded if it helped the Jamaicans other than the taxi driver.
"Short trip using points, not disappointed!"
My husband and I had a Junior Suite overlooking the pool and the room was awesome! The large deep tub is fun. We could watch some of the nightly entertainment from our balcony (fire thrower, dancers). We stayed in Zilara (no children), but used the entire resort, including the Ziva (families). We actually preferred the Ziva side and agreed that if we returned we would book on that side (although I'm not sure if the rooms are as nice'). But Ziva had a classier bar (kind of a cheesy disco on Zilara side) and many more restaurants. But, it is very close to get to either side for the restaurants. The food was excellent and diverse and we fancy ourselves foodies. The swim up bar (both sides had them) was a nice touch. Fun to walk around the pool with a drink in hand. Service is outstanding and very friendly. The beach is kind of meh, smallish, rocky. Service on the beach was also outstanding. I was looking forward to long walks on the beach, but that was not an option. We only had 3 days, so we didn't do any sightseeing. If we were to go back to an all inclusive, we would definitely consider Hyatt! Just not sure we are all-inclusive resort people, as we usually rent a vacation house. But, using points, the price was right! Oh, early June is apparently a good time to go. Not too crowded and lots of discounts.
"My stay at Hyatt Zilara Rose Hall, Montego Bay, Jamaica...2017"
We stayed at the Hyatt Zilara Rose Hall Resort. This was a Girl's Trip, 6 of us. I fell in love with this place, it was amazing!!!. Very friendly & hard working staff ready to greet and accommodate us in anyway. Brandon the Butler was amazing very attentive & kind. I will most definitely return. Must stay at the Hyatt Zilara. Ask for Brandon the Butler!!!
Credit cards accepted by the hotel: Visa - MasterCard - American Express
Check-in: 3:00 PM , Check-out: 11:00 AM