of TripAdvisor Travelers recommend this hotel
"Short stay over - perfect"
It was my 3rd or 4th stay in this Hotel and I can recommend it 100 %. Clean spaceous rooms, attentive and very helpful Service (eg Krista from Breakfast Buffet) makes you feel comfortable. I arrived early and - as my room was not available at that Moment - I was offered the Services of the spa to take a shower and refresh before attending Business Meetings. Thanks and I am looking Forward to be back. Peter
"A bit disappointed"
I've read many positive reviews of this hotel but can't say I had the same experience. Perhaps my expectations were too high because this was a "Jumeriah." My room was large but you could see the wear and tear - particularly in the bathroom with cracks in the shower and around the basin. The concierge/valet was constantly busy and overworked. Many of the bar and restaurant staff were not well versed in English. The Michelin star restaurant in the hotel was a highlight. The service and food were excellent there. But overall, there are other better options in Shanghai for hotels in this category/price range.
"Hospitality is key"
As a longterm guest I stayed there almost 10 weeks. The staff is great and made my stay very convenient and comfortable. It almost felt like coming home every evening entering the executive lounge or the restaurant. Never will forget the great hospitality.
"Excellent facilities & service!"
Great spaces, especially the rooftop garden and courtyard in the fitness area. Very good food and service at the restaurants. Nice nearby restaurants and shopping. I very much enjoyed my stay and look forward to my next stay.
"1 of the Best!"
My 3rd stay at this hotel. Standards maintained over the years. Rooms are clean and comfortable. Service staff always greet with a smile. Location is good too, the entrance to the subway just outside with food choices and shopping across the road. 1 of my favourite hotels!
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 2:00 PM , Check-out: 12:00 PM