of TripAdvisor Travelers recommend this hotel
"Prime Location of Manhattan"
JW Marriott Essex House New York is located in the prime area of Manhattan located in the south of Central Park. It is close to Colombus Circle and all subway lines. It's only 1km away from Central Park and 500m away from the 5th Avenue. The hotel is under renovation for the moment. Some of the rooms are renovated and some are not. Make sure you ask for a renovated one as the old one are really old. Service of the hotel is good but not excellence. Honestly, only Asian owned hotels like Mandarine Oriental and Peninsular in New York City provide great service. I would say JW Marriott is great value for this convenient location and spacious room. But I heard they will raise up their room rate after it is fully renovated. Service: *** Location: ***** Quality of Bed: ***** Quality of Toileteries: ***** Food & Beverage: **** Facilities: ****
"Royalty next to Central Park"
I want to acknowledge the front office and the staff from Southgate. The level of service I received was very elevated to Marriott Standards. I was fortunate enough to find this JW Marriott so close to Times Square and in front of Central Park. I was given one of nicely renovated rooms which seemed very clean and spacious. If my travel plans call for NYC I know what Marriott to visit ! Thank You!
"Weak for a JW Marriot (. my 13th NYC hotel review)"
This is a fairly basic JW and not up to the standards of most others (I quite literally had a more attractive bathroom recently at a courtyard). Its location across the road from central park will make it attractive to some. In and of itself I would have given three starts but as it falls short of JW standards (but not JW prices) I have dropped it to two stars. if you can get a free night/good rate then its OK, but if you are paying $400+ you'll be disappointed. Read my other NYC reviews for other options.
"THE GREAT, THE GOOD, THE BAD AND THE UGLY!"
Our son booked our room as part of a holiday gift. He was a Marriott Rewards member at the time. The Great - Breakfast in the Concierge Lounge! Probably the best lounge offering I've ever had as a lifetime Gold Member and I've had many! The Good - Dinner in the lounge. Not as good as the breakfast, but serviceable. The Bad - The room was a joke! It was so small, how small was it, that you could barely get into the bed on either side. As this was booked months in advance, this was "their best room available"''''' The UGLY - The woman who checked us in. As I said, our son made the reservation. She would not accept a Picture ID Driver's license from NJ, a Marriott Visa card and a Marriott Gold Lifetime card as identification. She called my son and luckily got him on the first try, which is very unusual. Then, she denied us lounge access even though I an a Gold Lifetime member. I demanded a manager and she finally relented. Lastly, the part of Central Park across the street was filthy!!
"Best Value on Central Park"
Probably the best value around Central Park. Great view of the park on higher floors. Steps away from nice restaurants. Convenient to get around the town as taxis are lined up at the entrance. The building is old but there's not many new ones around.
Credit cards accepted by the hotel: Visa - MasterCard - American Express - Diners Club - Japan Credit Bureau (JCB) - Discover
Check-in: 2:00 PM , Check-out: 12:00 PM