of TripAdvisor Travelers recommend this hotel
"A comfortable airport respite"
This is a contemporary deluxe airport hotel within the airport precinct. There are a couple others (Hilton & Crowne Plaza) but they’re probably similar. A 24/7 shuttle picked us up from F2 level, Station 5 outside Terminal 3 from which it’s a two-minute ride to the hotel. There was plenty of help with the luggage and reception was slick. All the rest was pretty much 5-star standard with all the accoutrements along with the customary Sino- qualifications. The property is ca. 7 years old and apparently due for a makeover which some aspects of the fit and finish acknowledge but otherwise it’s in acceptable shape for a local hotel of this vintage. The good: our deluxe king room was as advertised; sensibly spacious, clean, comfortable, reasonably quiet and nicely appointed. Everything expected was there and it all worked as expected. The king bed was comfortable, the linens clean and crisp and there was a sufficiency of pillows to accommodate most tastes. The décor is 5-star chain hotel vanilla minus the oriental ostentation. The bathroom was roomy, well laid out, well-appointed and the plumbing did almost everything required of it – read on for what it didn’t do. The breakfast buffet was a cost+ ¥135 (on checkin, more if you decide later) option that was up to expectations. The included wifi worked well on all our devices and the concierge helpfully stored one of our luggage pieces until we return next month. The not so good: the carpets and soft furnishings had some soiling that that we could have done without. The bathroom is of the showcase variety but the adjustable blind does provide some privacy unless you think taking your ablutions is entertainment. Some of the bathroom fixtures and fittings are the worse for wear and will probably be the first victims of any refurbishment. The bathroom mirror lighting made hard work out of shaving and, I assume, making up. The daft design of the shower door meant that exiting the shower with any grace drenched the bathroom floor and there’s a neat little sticker adjacent to remind that the floor is slipper when wet – so the problem is evidently well known. The shower plumbing was definitely down-market and the “waterfall” shower head was anything but … it seemed to maliciously contrive to spray water in every direction except wherever you were standing. Definitely #1 on the refurbishment agenda. This is an airport hotel at one of the world’s busiest airports so some rumbling gets through the otherwise effective soundproofing.
"Close but no cigar "
My friends decided to stay here because they had an early flight the next day. Rooms are ok but service is mediocre and deducted 2 stars for the food. Main floor buffet was priced way too high at 275rmb and very ordinary fare and charged extra for beverages. We ended up going to the bar for dinner which was still too high charging 38rmb for soft drinks
"Promotional Offer Really Not Available"
In materials and especially on the hotel’s website there are various promotions for a discounted rate of 799 Yuan per night. After numerous attempts on numerous days the site always returned a message saying an unknown error had occurred. When contact the hotel directly by phone I was advised that they could not honor the promotional price but only a much higher rate. I believe the promotional rate is just a scam to attempt to drive internet traffic to their site.
We opted for an upgrade to the executive floors and well worth the extra. Staff here go the extra mile. Have stayed here many times before and would definitely recommend this hotel. Nice clean hotel, Will be back for sure.
"Great place near airport "
Very convenient place if you need to stay near the airport. The shuttle bus service is perfect. The rooms are big and comfortable, although some furniture needs updating: the door of the restroom could not be closed well and the door of the closet made a big noise when opened. Besides these small problems, I had a nice stay and a good sleep. Breakfast buffet offers a wide variety of foods and everything I tried was tasty.
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 2:00 PM , Check-out: 12:00 PM