It passed my expectations for sure! Best hotel I'd ever stay (and I travel a lot). Would definitely go back.Comment of B. Leyla , Canada the 2015-09-10
"Living large at Le Blanc"
From the moment Miguel picked us up in our own Escalade at the airport we knew we were embarking on the trip of a lifetime! We were checked in en route to the resort and our cocktails were ordered & waiting for us. Our every need & detail was attended to by Roger & his staff with a genuine smile & desire to make this trip incredibly memorable. They have a hidden agenda at LeBlanc.... they want you to come back soon! And we will will!!!
"Pricey, But You Might Get To Meet An Alligator"
Le Blanc is a luxury All Inclusive adults only (18+) resort which, if you have the money, is a pleasurable vacation spot in Cancun. The quick and dirty best and worst list: Best parts: - Hotel Service - Quietness - Spa Services - Meals Worst parts: - Beach Location - Price - Resort Credits Location Le Blanc is located just south of the “Hotel Zone” which is the Spring Break party zone of Cancun, but don’t let that dissuade you if that isn’t the kind of vacation experience that you want. The hotel is far enough from the keggers and bikini games that you don’t have to worry about too much noise or being accidently pelted in the head with a tequila bottle. Grounds The hotel sits on the outer strip of land on the eastern most coast of Cancun with the Atlantic Ocean to the east and a lake to the west. Sunrises are wonderful so make sure that you get up for one or two while you are there. There is a small lagoon on the hotel property with a pier, gazebo and a shy alligator that occasionally shows up to wish you buenos dias. Walking around the grounds is very nice and they have several iguanas on the garden (south) side. A nice infinity pool occupies the eastern side of the hotel ground level and another regular pool on the second level eastern side. In addition, there is a pool on the western side where they hold some water aerobics and bicycling classes. Yes, they have stationary bikes that go into the pool. Food I was quite impressed with the food. In the morning, there is a ample breakfast buffet above par from what I have had at other hotels in Cancun. A host/hostess will seat you, but you can show up at any time until 11am, I think (better check this) and then they bring on the lunch buffet at 12pm or 1pm (again, check on this). It is an all-inclusive hotel so your meals and drinks are covered with the room rate. In addition to the buffet, they have several restaurants for dinner at night. Make sure to make reservations early so you get in at the time that you want. You can do a walk-in, but if it is crowded then you will have to grab a seat and wait. All of the restaurants were better than I had expected. There is a steak restaurant which was delicious with great service. We didn’t get too great of service from the Italian restaurant, but the food was good. The sushi restaurant was pretty tasty as well. Amenities This is a resort so with resorts you get amenities. There are plenty of them if you don’t want to just fill the gas tank up with Pina coladas and lay out on a chaise lounge all day. Don’t knock poolside inebriation until you’ve tried it. Gym I am a gym rat myself and the hotel gym has a pretty impressive layout. It is located on the lower level on the west side by the spa. Lots of machines, treadmills, ellipticals and a dumbbell rack. Some people might think that you are nuts working out while on vacation, but you have to burn off all of those tacos. Spa I actually went to the spa, which normally a manly guy like myself doesn’t do, but you receive resort credits with your room rental and the spa is one of the only places that you can use those credits. I did an hour massage and my massage therapist was thorough. It wasn’t deep tissue just a regular rubbing. The spa was nicely constructed with a large relaxation room and non-heated jacuzzi. There was also a steam room which I went into for 10 minutes (they only let you stay in there a maximum of 10 minutes) and a couple of showers right outside the steam room to do a hot/cold immersion. Shows We watched a show one night near the western pool with girls dancing and guys jumping around with fire which we found entertaining. Excursions I also did an excursion to Tulum and the tour bus stops off at Le Blanc to pick people up for such tours. There are a number of excursions to do if you don’t want to hang around the hotel. Just go to one of the many concierges in the hotel lobby. There is a specific desk for excursions and a book which you can peruse through, but you can ask anyone at an of the desks and they will help you. Atmosphere I went to Le Blanc in January and at that time it was very peaceful. It is mostly wealthy couples and groups who aren’t rowdy. There were a number of young Japanese couples there, I would say in their early 20’s but they were not rowdy at all. The hotel apparently marries you on the beach as part of its services for free so a number of those couples were getting faux married to take advantage of the deal. I know this because I spoke with a few of the couples and they basically did it to get some nice pictures. The sun is pretty brutal and it gets pretty hot there so keep that in mind. In January it was in the 80's on the coast and got chillier at night. Enough to wear a little jacket. Beach I wasn’t too impressed with the beach there. The water was too choppy and they only allowed you into certain parts of the water. The sand was nice and there was about 800 or so feet between the edge of the hotel and the water. The water was blue but you couldn’t just float in it. The view in my opinion wasn’t too great for pictures. I have stayed further north in the hotel zone and the water was much calmer and clearer and you can pull up all sorts of little shells out of the water. Transportation I have read that the hotel offers a ride to the airport, although not from the airport, but I didn’t see any evidence of that. We took a pre-paid shuttle from the airport and then called a cab from the hotel back to the airport. The hotel is about 35 – 45 minutes from the airport and I would suggest planning your transportation ahead of time so you can get right into the shuttle waiting for you just outside the airport. Service The service was excellent. There are waiters and waitresses constantly humming around by the pool getting you drinks. When you first arrive at the hotel, they give you a glass of delicious coconut milk which is mostly sugar and not so much coconut milk. There are several bars around the hotel inside and outside and just on the beach down the steps. There is even a little food stand by the eastern pool where they will make some tacos or some fish snacks if you wait in line. The hotel will even write greetings in the sand for guests to look out at before they comb it all out at the end of the day. Room I stayed in the basic suite room which was two queen beds and really wasn’t that impressive. There is a jacuzzi tub between the beds and the bathroom which I thought was a little weird placement, but I had to get in there at least one night and try it out. Each floor has their own butler. You can get room service and there is also a pillow menu so you can choose what you stick your head on at night. That is pretty fancy. There is a stocked mini-fridge and they give you M&Ms every day!! Well, they restock everything every day including the beer and you can call them up and have the restock it without waiting until the next day. They give you a beach tote bag too and slippers. There is a safe as well. The regular rooms only have a tiny balcony but you can open the sliding patio door and watch the sunrise. Resort Credits The hotel offers specials where sometimes they give you more credits than other times but there seemed to be little for which to use the credits. All of the excursions were too many credits and you couldn’t combine credits or gift them to someone else. It was kind of like airline miles where they give you 50K points but block out all dates that you can use those points. We did have enough for some spa services which is why I chose to get my massage. Otherwise I wouldn’t consider the resort credits much of a benefit. Price Okay here comes the kicker, this place is not cheap. We paid somewhere in the $800+/night range which is insane for a hotel in Mexico in my opinion, but since someone else paid for the whole stay I enjoyed every pampered second. With your room rate, you receive all of the drinks and food that you want, a comfortable room, your own floor butler, pillows of your choice and a stocked mini-fridge. You also get resort credits which you can use for a limited number of things. If the price is not a problem for you then I would say that this is definitely a hotel that you can relax and bask in the sun with no worries.
"Glad we booked, very accommodating for allergies"
This was our 7th visit to the Cancun region, but our first to LeBlanc (Stayed at Sun Palace and Secrets the Vine). While each resort has its own ups and downs, I’d say LeBlanc is one of the best. First, we felt that all 3 meals were consistently better. Not only were the meals better, the resort and its staff were very knowledgeable about gluten allergies. It was a nice plus for my wife to have gluten free bread and muffins as an option for breakfast. It was also a plus that most wait/bar staff spoke English. Personally, loved the Italian restaurant and the INTL restaurant was great as well. Others have raved about the French restaurant, and while our meal was good, it was not our favorite. We normally got to the main pool around 10:00 and never had an issue getting chairs. We only stayed at this pool, so I can’t comment on the other two, but the wait staff of Mayra and Jeanette were always asking if we needed anything. The swim up bar was never really crowded and Byilyjoel was a great/friendly bartender. We never had an issue getting a spot at the lobby bar and Aaron and Francisco were always ready to fill our orders when our glasses were near empty. During sunsets, we would sit just outside the lobby bar and Jessica was always around taking our orders. The scenery and colors were still beautiful being on the Atlantic side. We have never really used a butler at other resorts but Isreal was great. Just a few minor request, but they were always taken care of. While there was not a lot of night life, they did have a band that played 80s, 90s and current music two nights while we were there; and they were really, really good. The swimup bar is open till 10:00 so it seemed like the younger crowed stayed at the pool longer while the older crowd was at the lobby bar and Leblanc stage around the 9-11:00 time frame. I would agree with others that the rooms are smaller than some of the newer resort, but that wasn’t a major issue. My small gripe was the location and lack of outlets, but again a very minor issue. Almost all the workers went above and beyond; a few that really stuck out besides the ones mentioned above. Rene, Enrique, Miquiel and Edy in the Italian Manuel at the French restaurant Roberto who served both breakfast and lunch Linda, who ran around the pool, giving out fresh towels and moving the umbrellas around for everyone
"Returned a little disappointed!!"
We returned to renew our vows after our honeymoon in 2011 as we had always promised to do. Was it as we remembered,'slightly disappointed. No welcome drink on arrival, and we had been travelling for hours.Room was nice with all the complimentary touches but the walls needed touching up! Flowers, cake for the renewal were amazing however couldn't use credits for photos of our renewal. The planner kindly took some but not the same. Food was amazing, restaurants good. Staff were all happy, friendly and nothing was too much trouble.
"Pampered for the week!!!"
This place was amazing they have thought of everything!!! Food was wonderful, accommodations were fantastic and the best part was the wonderful staff. I simply can not say enough about every team members we came in contact with during our stay. Certainly plan to return to this paradise.
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 3:00 PM , Check-out: 12:00 PM