of TripAdvisor Travelers recommend this hotel
"Not that great"
We arrived around midnight and had to queue for around an hour to check in. When we arrived to the room there was no aircon and the room smelled from the large pond directly outside our window. After calling up a hotel rep she said the air con was fine it was just quiet. Also our room fridge was not working and she told us that it was not meant to keep things cold only keep them "fresh" After she left I found that the power to the air con had not been turned on at the board. A new fridge was delivered to the room the next day. The day before we were due to check out we received a message that we have to vacate our room because we were not booked for 4 days only 3. We were joining a cruise.We took our paper work to reception to prove our booking. no apologies were forthcoming. The rooms are tired and some of the furniture show wear and tear. The grounds and pool are beautiful however. The over water bures appear to be closed and some are in a bad state.
"Lovely place to stay"
My wife and I stayed at this hotel for 4 days pre cruise we arrived from the airport with approx 240 people all their for the pre cruise stay. What chaos to get through all the arrivals it took us just over 2 hours to get a room yep 2 hours. We arrived at approx 11.45pm our heads hit the pillow at at 2am what a joke !!. Just 2 poor girls to handle the bookings. Some went to rooms with only one bed for a family of 4 . Two fiends travelling together had to share one bed , it was all over the place. We were OK but there were some people needing assistance with their cases, no one in sight to help . Nothing was open or available we were not offered a drink of water , tea or coffee nothing just a long line of tied & frustrated travellers. We were told next day the by an Assitant Manager that they didn't know we were coming , oh please really !!!! it was all the Travel Agents fault for not letting them know The management at that Hotel really need to a good kick & get their processess & systems in order. When we finally got a room the size and layout was terrific we had a view of the Lagoon & beach it was clean & well presented. The staff were lovely but certainly need training as Dinner time throws them right out even at times it wasn't that busy. Yes food and drink is a bit pricey but very good. There is a Supermarket & other shops just out to the left of the entrance has everything you require from food & drink, . Wifi was available free for emails and Facebook. For swimming the Lagoon & the beach area is just wonderful, really relaxing. We would probably stay there again but we would check prior to arriving once the Le Meridien Management know what they are doing & staff training improves. Such a shame as it is such a beautiful place.
We stayed here for a day before and a day after our cruise. We enjoyed the hotel and its grounds. The check in staff was very nice (as were all the staff). They have a nice bar down bay the pool/beach area. The beach area is small and the overwater bungalows are not open right now. Nice view of Moorea from the beach. Our room was a great size and nice balcony overlooking the pool, ocean and grounds. Hair dryers, bath robe, shampoo, conditioner, body wash provided. Just outside the grounds to your left is a small shopping area and grocery store. We got a pizza at a food truck right there and took it back to the hotel to enjoy.
We spent two nights here, and it was not long enough! Checkin was simple, and straightforward. The room was luxurious, and included an impressive view of the lagoon. The bathroom was very large and decadent. We made extensive use of both the pool and beach. Both were quiet. Sadly, the snorkeling was not great, but the solitude and beauty more than compensated. The food portions are large, so we would share meals, or focus on the smaller plates. There is a nearby grocery store where we obtained some snacks and drinks to limit costs, and waste. Staff were friendly, and patient while I practiced French (everyone we met also spoke English). Would stay again, and recommend it to others!
"Absolutely fantastic, I agree . Negative reviews must be by very hard to please people."
My husband and I stayed at this hotel for 5 days pre cruise 3 weeks ago. I was a little worried after reading some reviews. I can only say that our review is based on our experience. We arrived with 40 other couples pre cruise and were in our room within 10 minutes. We were on the ground floor facing the pool and were blown away by the size and layout of the room. We loved the traditional furniture and cleanliness. Very tropical which you would expect. We saw no insects the whole time even though we took our repellent. They supply insect spray in your room. I would not leave your balcony door open in case. We had no odd smells, all staff were very helpful and friendly. We loved the pool and beach access. The worms as mentioned by some in the water at the beach are ugly but harmless and one of the staff just threw them further along the beach. Our room was cleaned daily, the bed was big and comfy.We can't understand negative comments as the reception, breakfast area etc is wonderfully tropical and open to take in the view of the beautiful gardens.The food and drink is a bit pricey but lovely.We saw staff cleaning the grounds 7am every morning. Other Aussies staying there also thought the same as us "we were in heaven". As others have stated, the super market just out to the left of the entrance has everything you require from food, drink, clothes etc. We purchased a fresh baguette daily at 57 cents and ham, cheese tomatoes etc to make rolls which we still drool over.They had fresh mini pizzas, cakes etc very cheap which we took back to our room. We also purchased alcohol there. Wifi was available free in the foyer and I found it fast enough for emails and Facebook. We ordered a taxi to take us to the ship which was approx $36. Australian. Thankyou Le Meridien for a truly wonderful start to our holiday. We would have no hesitation staying again and will recommend to friends.
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 3:00 PM , Check-out: 11:00 AM